Banfield Pet Hospital® - Bowie provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being friendly, caring, and knowledgeable about their pets.
Service Issues
Numerous reviews highlighted problems with long wait times, poor communication, and difficulty in scheduling appointments.
Inconsistent Experiences
Customers reported varying experiences, with some having excellent care while others faced significant issues, particularly regarding treatment recommendations and follow-ups.
Customer Service
A significant number of reviews expressed frustration with unresponsive phone lines and lack of follow-up from staff.
Facility Conditions
While some noted the cleanliness of the facility, others mentioned a decline in service quality since the onset of COVID-19.
JJ
Jessica Jess
3 days ago
1.0
Apparently the website isn’t accurate so they cancel apts.
BB
Beverly Bell
Oct 22, 2025
5.0
I thoroughly enjoyed for a baby to Banfield of Bowie they are always so kind courteous and so much love to my little guy
JC
Justin Carter
Oct 13, 2025
1.0
I will not be back to this location. I’ve been 2 times over the last 2/3 months and both times were unpleasant. The other Bowie, MD location and Annapolis, MD location are MUCH better.
TD
trina dancy
Oct 12, 2025
5.0
Dr. Gabriel is a gray doctor. She always calls me and explains everything to me about my dogs issues. I now have senior dog and she lets me know what ailments she has and my options as far as her treatment.
KH
Kourtney Hollingsworth
Sep 17, 2025
1.0
The worst experience ever! Do you know they left me in a room for over an hour because they forgot me and my pup were in there. Banfield has gone down! This is a practice shows differences in their clients. I would NEVER recommend Banfield to anyone. I am waiting on my refund for 2025. There is a reason PetSmart has started having other veterinarians as partners. Banfield has become incompetent. I have a video of their madness, and I will post it soon.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Bowie offer?
Banfield provides comprehensive pet health care including routine vaccinations, dental care, microchipping, parasite control, spay/neuter, DNA testing, end of life care, nutrition advice, and preventive care services.
Does Banfield Pet Hospital provide emergency care for pets?
No, Banfield does not offer emergency care but can provide urgent care advice during hospital hours and refer you to emergency hospitals if necessary. For emergencies outside hours, please contact your local emergency hospital.
Can I schedule an appointment online or via an app?
Yes, you can schedule appointments online through Banfield's website or by using their mobile app available on iOS and Android.
What are the operating hours of Banfield Pet Hospital in Bowie?
The hospital is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, screening diagnostics, nutrition and dental consultations. It automatically renews yearly and is not insurance but offers discounts on treatments.
Are there any nearby pet services or stores around Banfield Pet Hospital Bowie?
Yes, nearby are PetSmart and PetSmart Dog Training facilities which offer grooming, training, and pet supplies and can be convenient stops before or after your visit to Banfield.
What other shopping options are near Banfield Pet Hospital Bowie?
There are several nearby retail options including Big Lots, Havertys Furniture, Target Bowie, Michaels Stores, and Staples where you can shop for a variety of household and personal items.
Are there nearby food and café options close to Banfield Pet Hospital?
Yes, Ruby's Southern Comfort Kitchen offers southern-style cuisine nearby, and there is a Starbucks café where you can enjoy coffee and snacks around your pet’s appointment time.
Does Banfield offer remote veterinary advice?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice through Vet Chat™ on the Banfield app for remote support and triage.
How does Banfield Pet Hospital Bowie support customers who may need mental health services?
While Banfield focuses on veterinary care, nearby AIM Behavioral Health Services provides counseling and mental health support, which can be useful if you are managing pet loss or stress.