Petco

4.4
809 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Baltimore Pet Store located at 3969 Boston Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3969 Boston St, Baltimore, MD
21224, United States

Hours

Reviews

4.4
795 reviews
5 stars
532
4 stars
149
3 stars
49
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Many customers praised the grooming services, particularly highlighting the professionalism and care of groomers like Hannah and Yvonne.

Staff Friendliness

Overall, the staff received positive feedback for being friendly, helpful, and knowledgeable, although there were some isolated reports of unprofessional behavior.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

Several reviews mentioned issues with stock availability, particularly for specific pet food brands and items, indicating a need for better inventory management.

Customer Service Issues

Some customers reported negative experiences with customer service, including unhelpful staff and long wait times, particularly in the grooming area.
  • RA
    Rachel van Aswegen
    Dec 31, 2025
    5.0
    The grooming team took speedy and good care of girls on a walk in for a nail trimming and buffing
  • EM
    Elizabeth Marquez
    Dec 29, 2025
    5.0
    I brought my shih tzu to Petco for grooming, and Hannah did an amazing job! She was patient, gentle, nice and very professional. Hannah did the look that I wanted for my dog🐾 Definitely will bring him back to her❤️! She took very good care of my dog highly recommend!!!
  • JL
    Jocelyn Lynch
    Dec 22, 2025
    3.0
    If you have a policy of closing the self-wash unless the temperature outside is above a certain number it would be helpful to have that information on your website to save people the time and gas.
  • KC
    Ken Cannon
    Dec 20, 2025
    1.0
    Very unfriendly cashier, wouldn't make eye contact or say hello, just "phone number."
  • SB
    Sharon Bradford
    Dec 4, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I recently brought my pet to Petco for grooming, and Hannah did an amazing job! She was patient, gentle, and very professional from start to finish. My pet came out looking clean, fresh, and beautifully groomed — you could tell she put care into every detail. Hannah also took the time to listen to what I wanted and made sure my pet was comfortable throughout the process. Her positive attitude and warm personality made the experience even better. I highly recommend Hannah to anyone looking for a groomer who truly loves what she does. We will definitely be coming back! 🐾💙

Frequently Asked Questions About Petco

Does the Petco Baltimore location have a vet hospital?

Yes, Petco Baltimore has a full-service vet hospital.

Does Petco Baltimore offer vaccinations?

Yes, Petco Baltimore provides vaccinations.