Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Groomer
Welcome to Falls Road Animal Hospital! We provide comprehensive care for cats, dogs, and exotic pets in Baltimore. For over 30 years, we've built a reputation for quality, compassionate service. Voted "Best Vet" by Baltimore Magazine and The Baltimore Sun readers in 2024, we were also recognized as "Best Animal Hospital" by City Paper readers for 28 years (1984–2012).
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.8
1,315 reviews
5 stars
806
4 stars
124
3 stars
44
2 stars
61
1 star
280
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and care during difficult situations, especially during emergencies and end-of-life decisions.
Professionalism
The majority of reviews highlighted the professionalism and knowledge of the veterinarians and staff, with several customers expressing confidence in the care provided.
Communication Issues
Several reviews mentioned poor communication, including long wait times for callbacks and lack of updates during treatment, leading to frustration among pet owners.
High Costs
Numerous customers expressed concerns about the high costs of services, with some feeling pressured to spend more than they could afford.
Mixed Experiences
While many had positive experiences, a significant number of reviews reflected negative experiences, including perceived negligence and inadequate care.
- ADAmanda Dawley1 day ago5.0They try all they could to try save my mango and was very understanding and helpful with grieving process.
- SGStephanie GuedjNov 13, 20255.0We had a wonderful experience with Dr. Wesley. He was kind, compassionate, and very knowledgeable, staying several hours past his shift to care for our elderly pup. The admin and vet tech staff were also warm, friendly, and professional. I really appreciate the care they showed for our little baby—you can tell everyone there truly loves what they do and has such big hearts. Thank you to the entire team at Cats and Dogs—you all are amazing!
- MLMelanie LanehardtNov 5, 20255.0Dr. Woodson and the staff were very compassionate and caring of my boy in his final hours. I miss him so much already but they were caring and gave me my time with my boy. Thank you for the little time Jax had with you all. You guys made my boys last moments peaceful.
- RRRiahOct 18, 20251.0If I could give this place zero stars, I would. When we first brought our dog in for an emergency visit, they almost forgot to give us his discharge papers — we only got them because we spoke up before leaving. Dr. Hayward told us three different possibilities for what it could be but never gave him an actual diagnosis. She gave him eye drops because he had discharge in his eyes. After about a week or two of using the drops, we called back because even though his eyes looked a little better, there was still discharge, the area around his face felt hard, under his eyes looked horrible, and his face smelled like an infection. We called at 2 p.m. and didn’t get a call back until almost 9 p.m., and that was only after calling several times. When we came for a follow-up, another doctor said his condition had gotten worse but kept cutting my mom and me off while we were talking. She also kept trying to speak for Dr. Hayward and stating it’s not the hospital fault your dog going through this instead of focusing on helping our dog. When my mom calmly asked if all this should have been mentioned during our first visit, the doctor got defensive, rude, and even tried to close the door on us. Our dog wasn’t treated at all, even after the doctor said he had pus coming from his mouth and ear. We left feeling disrespected, ignored, and heartbroken. I honestly wouldn’t recommend anyone who truly cares about their pets to bring them here.
- KBKylee BarberOct 16, 20255.0I’ve been to Falls Road Animal Hospital twice now for my dog Charlie. Both times the service has been exceptional. The staff (front desk, vet tech, & doctors) have been polite, extremely educated, and have made myself and my dog comfortable and at ease. My dog Charlie passed away after 16 wonderful years & we have been to many vets all over Maryland for the past few years and I am being completely honest when I say this animal hospital has by far been the absolute best. From customer service to overall care and attention to the animals…they have been incredible & I cannot thank the staff enough. Last night was the hardest decision I have ever had to make and they were over the top incredible in terms of educating me on the options and caring for my dog. You can tell they truly love animals and giving them the care they deserve. Thank you again to all the staff. I encourage everyone to consider this hospital for all of your animals care needs — you will not be disappointed. With respect, Jacob & Kylee
Frequently Asked Questions About Falls Road Animal Hospital
What types of pets does Falls Road Animal Hospital provide care for?
Falls Road Animal Hospital provides comprehensive care for cats, dogs, and exotic pets including birds, reptiles, amphibians, and small mammals.
What are the operating hours of Falls Road Animal Hospital?
Falls Road Animal Hospital is open 24 hours every day of the week, including weekends and holidays.
Where is Falls Road Animal Hospital located?
The hospital is located at 1423 Clarkview Road, Suite 200, Baltimore, MD 21209, USA.
How can I make an appointment at Falls Road Animal Hospital?
You can book an appointment online at https://fallsroad.com/site/book-online or call them at +1 410-825-9100.
Does Falls Road Animal Hospital offer emergency veterinary services?
Yes, Falls Road Animal Hospital offers emergency veterinary services along with a wide range of medical and surgical care.
Is Falls Road Animal Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair accessible entrances, parking, seating, and restrooms to accommodate clients with disabilities.
What kind of surgeries does Falls Road Animal Hospital perform?
They provide various surgeries including dental surgery, ocular surgery, orthopedic surgery, soft tissue surgery, and C-section.
How can visiting nearby places benefit customers of Falls Road Animal Hospital?
Customers visiting Falls Road Animal Hospital can enjoy nearby places like Atwater's Ploughboy Kitchen café for dining, or relax with services at Ojas Massage & Skin Care spa. These nearby spots make the visit more convenient and offer pleasant options before or after veterinary appointments.
Are there any radio stations near Falls Road Animal Hospital?
Yes, several radio stations such as WQSR, CBS Radio Baltimore, 101.9 Lite FM, and Mix 106.5 are located nearby, which might help customers recognize the area or enjoy local media while visiting.
What types of professional services are available near Falls Road Animal Hospital?
In addition to veterinary care, nearby professional services include real estate agents like Matthew Sewell Realtor, financial services such as mortgage brokers Sharon Clatterbuck and Marc Hayes, and legal real estate services at HomeSale Settlement Services MD.