Banfield Pet Hospital

4.3
190 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Annapolis provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
2601 Housley Rd, Annapolis, MD
21401, United States

Hours

Reviews

4.2
185 reviews
5 stars
131
4 stars
18
3 stars
7
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, compassion, and attentive care towards pets.

Appointment Issues

Numerous reviews highlighted difficulties in scheduling appointments and long wait times, with some customers expressing frustration over unresponsive phone lines.

Cost Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced and that the wellness plans did not provide adequate coverage.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding misdiagnoses and perceived negligence in urgent situations.
  • DW
    David Wilder
    Dec 28, 2025
    3.0
    It's sometimes difficult to get an appointment and you can't bring your pet in with an emergency. Not sure it's worth it.
  • KC
    Karen Casey
    Dec 23, 2025
    5.0
    I had to put my dog to sleep. Everyone was so nice and I wasn't rushed. I was able to take my time in which I spent some quality time sitting on the floor and loving on her until it was time to put her to sleep. After the injections she was in a peaceful sleep. Thanks to everyone who help me threw this process. Karen
  • SG
    Sherri Gheen
    Dec 4, 2025
    5.0
    I have going here for years with all of my dogs. Love the staff and doctors. Highly Highly recommend
  • KG
    Kiersten Gallagher
    Nov 5, 2025
    5.0
    Well cared for.
  • KH
    KM Hudson
    Sep 21, 2025
    5.0
    Great staff and service.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.