Banfield Pet Hospital® - Annapolis provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, compassion, and attentive care towards pets.
Appointment Issues
Numerous reviews highlighted difficulties in scheduling appointments and long wait times, with some customers expressing frustration over unresponsive phone lines.
Cost Concerns
Several customers expressed dissatisfaction with pricing, feeling that services were overpriced and that the wellness plans did not provide adequate coverage.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding misdiagnoses and perceived negligence in urgent situations.
DW
David Wilder
Dec 28, 2025
3.0
It's sometimes difficult to get an appointment and you can't bring your pet in with an emergency. Not sure it's worth it.
KC
Karen Casey
Dec 23, 2025
5.0
I had to put my dog to sleep. Everyone was so nice and I wasn't rushed. I was able to take my time in which I spent some quality time sitting on the floor and loving on her until it was time to put her to sleep. After the injections she was in a peaceful sleep. Thanks to everyone who help me threw this process. Karen
SG
Sherri Gheen
Dec 4, 2025
5.0
I have going here for years with all of my dogs. Love the staff and doctors. Highly Highly recommend
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Annapolis?
Banfield Pet Hospital in Annapolis is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals if needed.
What types of preventive pet health care services does Banfield offer?
Banfield offers a variety of preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. These plans automatically renew yearly and offer discounts on treatment of abnormal conditions.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through the Banfield website or the Banfield app available on iOS and Android. They also provide quick links for scheduling on their site.
Does Banfield Pet Hospital offer veterinary care online?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for visits to help manage scheduling and provide quality care.
What nearby beauty salons are close to Banfield Pet Hospital in Annapolis?
There are several nearby beauty salons, including Janen’s Beauty Bar, MS Stylist & Co., Style and Tranquility, and Glow Salon & Spa. Visitors can easily combine pet care visits with personal pampering at these local salons.
What nearby spas and wellness centers are available near Banfield Pet Hospital?
Nearby spas and wellness centers include Anahata Massage & Wellness, Thrive CryoStudio, Beauty Fox Beauty Room, and Modalities Massage Studio, offering relaxation and therapy options for visitors alongside pet care.
What hair salons and studios can visitors find near Banfield Pet Hospital in Annapolis?
Nearby hair salons and studios include Hair By Ashley Nicole, LLC, LK Studio, Limin' Hair Studio, Annapolis Extensions, Symmetry Salon Studios Annapolis, and Great Clips, providing a variety of hair care services close to the hospital.