Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Abingdon provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
287 reviews
5 stars
201
4 stars
42
3 stars
13
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, professionalism, and genuine care for pets.
Appointment Availability
Numerous reviews highlighted difficulties in scheduling timely appointments, with long wait times and limited availability being common complaints.
Customer Service Issues
Several customers expressed frustration with communication problems, including unreturned calls and incorrect appointment information.
Mixed Experiences
While many customers had positive experiences, others reported dissatisfaction with the quality of care and treatment received, particularly after changes in staff.
Pricing Concerns
Customers noted that while the wellness plans are beneficial, the overall costs for services can be high.
- KLKim LynchDec 3, 20255.0Happy place -excellent staff and wonderful care !
- MMMadisonDec 3, 20255.0Dat Madison girl tho
- LLLindsey LeachOct 20, 20255.0They were great with my dogs emergency!
- JTjudy taberSep 22, 20255.0Just stopped for advice. I have used them in the past in an emergency but I have my own vet for regular care
- VSVirginia scurtiSep 22, 20251.0You can believe the worst about Banfield all the complaints are on the mark They had at one a time a couple of very good vets. The one did so well for the Cherry eye my pup had when I first brought them there that it's impossible to remember which eye it was. All the goof vets have fled the place. They are way more concerned virtual signalling what political causes they support than your pet. And yea just try to drop a contract and see what happens.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health care services does Banfield Pet Hospital in Abingdon offer?
Banfield Pet Hospital in Abingdon offers a wide range of services including preventive care, vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter surgeries, and DNA testing.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, they can provide urgent care advice and referrals. For emergencies outside of these hours, you should contact your local emergency hospital.
Can I access veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app to receive 24/7 general pet care advice and triage support from a veterinarian.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as full examinations, vaccines, early diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment and is not insurance, but offers discounts on treatments for abnormal conditions.
How can I schedule an appointment at Banfield Pet Hospital in Abingdon?
You can schedule an appointment online at https://www.banfield.com/visit-information/schedule-appointment/welcome-screen or use the Banfield app available on iOS and Android.
What are the Banfield Pet Hospital Abingdon's hours of operation?
The hospital is open Monday, Tuesday, and Friday from 8:00 AM to 6:00 PM; Wednesday, Thursday, and Saturday from 8:00 AM to 5:00 PM; and is closed on Sundays and major holidays.
How can nearby places help me plan my visit to Banfield Pet Hospital in Abingdon?
Nearby pet-friendly places such as PetSmart can be convenient for picking up pet supplies before or after your visit. Meanwhile, coffee shops like Starbucks and dining options like Abingdon Grill offer places to relax while waiting.
Are there retail or dining options near Banfield Pet Hospital in Abingdon?
Yes, Target Abingdon and CVS Pharmacy are close by for shopping needs, and restaurants such as Pizza Hut Express and Country Kitchen provide dining options nearby.
What entertainment options are near Banfield Pet Hospital in Abingdon?
Regal Bel Air Cinema Stadium 14 is nearby, offering movie entertainment which can be a good activity before or after your pet's appointment.
Does Banfield Pet Hospital in Abingdon welcome all clients including LGBTQ individuals and require appointments?
Yes, Banfield Pet Hospital welcomes LGBTQ clients and requires appointments for veterinary services to provide attentive care.