Petco

4.2
710 reviews

About

Pet StorePet supply storePetco
Visit your Woburn Pet Store located at 103 Commerce Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
103 Commerce Way, Woburn, MA
01801-1007, United States

Hours

Reviews

4.2
703 reviews
5 stars
375
4 stars
187
3 stars
67
2 stars
25
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Store Cleanliness

The store was noted for being clean and organized, although some reviews mentioned areas needing improvement.

Animal Care Concerns

Several customers expressed serious concerns about the conditions and care of animals sold in the store, particularly fish and chinchillas.

Grooming Services

Grooming services received mixed reviews, with some customers praising the groomers while others reported unsatisfactory experiences.

Product Availability

Customers appreciated the variety of products available, though some noted issues with stock levels and pricing.
  • DC
    Diane Ciano
    Dec 28, 2025
    5.0
    The same ore is always clean and organized. They have a wide variety of everything to choose from. I always leave with much more than I came in for.
  • ED
    Elisa Dhanger
    Dec 18, 2025
    5.0
    I had an issue with a door dash delivery and Maria was very kind and helpful over the phone throughout the whole confusion!
  • CG
    Candice Gaudenzi
    Dec 15, 2025
    5.0
    Great customer service! Phyllis was my cashier and was super helpful making sure I got the sale price for my pets Christmas presents.
  • BB
    Berto De Benedictis
    Dec 9, 2025
    5.0
    The training experience for my Golden Retriever puppy Snowy with Fior at Petco in Woburn has been amazing. He is doing great! The staff at this location is always available and helpful.
  • BL
    brett lopez
    Nov 16, 2025
    1.0
    They sell sick fish constantly. Twice now we have brought home fish that have some type of contagious bacterial infection. Once was puffers that had a horrible case of ich, went back to the store and all of the fish were covered in it. Recently brought home different tetras and they're dying one by one from some other infection as you can see from the patchy spots despite treatment. Do not buy fish from this store!

Frequently Asked Questions About Petco

Does the Petco Woburn location have a vet hospital?

Yes, Petco Woburn has a full-service vet hospital.

Does Petco Woburn offer vaccinations?

Yes, Petco Woburn provides vaccinations.