Banfield Pet Hospital

3.9
210 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Woburn provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
114A Commerce Way, Woburn, MA
01801, United States

Hours

Reviews

3.9
210 reviews
5 stars
125
4 stars
29
3 stars
5
2 stars
11
1 star
40
  • JM
    Jeanine Montalbano
    Sep 13, 2025
    4.0
    They finally helped with my cat Mytsy after going through several Vets
  • MP
    Marcia Pereira
    Sep 10, 2025
    5.0
    Front desk girls is so educated and efficient
  • AW
    Alice Whitcomb
    Jul 28, 2025
    5.0
    Stag is friendly and professional. Bonnie has never showed signs of anxiety to and from Banfield Pet Hospital in Woburn. Thank you for all you do. ❤️
  • DL
    Danny Loughlin
    Jul 24, 2025
    1.0
    Sorta kinda helped out but yes a slow place for sure but my pets are living
  • SC
    Simone Correa
    Jul 16, 2025
    1.0
    This is a 1 star review because 0 is not available I’m very disappointed with the experience I had at the Woburn location. I reached out for help with my cat, who was clearly in distress, and was told they couldn’t see her. Their reason? If she became aggressive and if sedation was needed, they wouldn’t be able to handle it. Instead, I was told to take her to an emergency clinic. It’s unacceptable. They offer “unlimited visits” as part of their plan—but it seems they can deny care for almost any reason. That makes it far too easy for them to turn people away when things get even slightly complicated. When your pet is suffering, being denied care by the place you pay every month can feel infuriating. What’s the point of a plan with unlimited visits if they reserve the right to say no whenever they want? Woburn clinic lost a client, and I'll share my xperience with all your neighbors pet parents.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.