Wachusett Animal Hospital and Pet Retreat

4.5
793 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet GroomerPet Boarding ServiceKennel
Welcome to Wachusett Animal Hospital in Westminster, MA. We are a premier veterinary clinic offering comprehensive care for your beloved pets. Our dedicated team specializes in wellness plans, surgery, parasite prevention, acupuncture, ophthalmology, dentistry, boarding, grooming, daycare and laboratory services. With a commitment to your pet's health, we provide top-notch veterinary care tailored to their unique needs. Whether you are bringing your pet in to see us for the first time, or have been counting on our veterinary team for years, we will treat your animal as if it was our own.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Wachusett Animal Hospital and Pet Retreat
29 Theodore Drive, Westminster, MA
01473, United States

Hours

Reviews

4.5
793 reviews
5 stars
650
4 stars
44
3 stars
9
2 stars
14
1 star
76

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their kindness, compassion, and thoroughness in treating their pets, especially during difficult times.

Professionalism

The staff is noted for their professionalism, knowledge, and ability to handle various situations effectively, including emergencies.

Customer Service

Many reviews highlighted the friendly and accommodating nature of the front desk and veterinary staff, contributing to a positive experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, describing the practice as expensive and feeling pressured regarding costs.

Urgent Care Availability

While many appreciated the urgent care services, there were instances where customers felt turned away or faced challenges in accessing timely care.
  • TD
    Thelma Devlin
    3 days ago
    5.0
    Amazing staff! Kind and friendly! Exceptional bed side manners! Best service!
  • JK
    Julie Kreps
    Nov 16, 2025
    5.0
    It was the first time visiting a veterinarian with Noni. From the receptionist, to the veterinary assistant and the veterinarian. All was very positive helpful and caring. I think even my cat Noni agrees. She seemed calm and content after we came home. I will definitely be coming to Wachusett animal hospital for my pets health needs. ❤️
  • KF
    KATIE FLAKE
    Nov 11, 2025
    5.0
    Great staff, they were quick to see and treat our cat!
  • IB
    Isolina Batista
    Oct 29, 2025
    5.0
    Very understandable always looking for the best option caring for the my dog thank you So much for the love amazing you gave to our dogs 🐶
  • CF
    Catelyne Farrell
    Oct 14, 2025
    5.0
    Wachusett Animal hospital has been my go to hospital for years. When I moved back to the area I immediately went back to them as my cat's main vet office. Their regular clinic where we take our cats for their annual check ups is always amazing. They helped us wrangle 3 cats in the same day for our most recent yearly wellness exam without a problem. They take the time to answer any and all questions I have no matter how silly they may be. Their urgent care clinic is also amazing. We have seen Dr Padovano twice. Once we brought our cat Lana in who we thought just had some arthritis pain that was changing her behavior. Dr.Padovano did a thorough exam and found that she was actually much more sick than we anticipated and helped ensure we knew what to do next. Thanks to Dr Padovano we knew to take Lana to tufts for more intensive care so that she was not suffering. We also brought our most recent addition, Sammy, to the urgent care clinic for an upper respiratory infection. Because of my recent experience thinking that my recently passed cat was just arthritic, and ended up being cancer, I had a lot of anxiety around downplaying any kind of illness. I was happy when I saw Dr. Padovano come through the door to check in on our little guy. Thankfully, it was just the kitty cold we thought it was and she sent us off with some medication and less worries. The rest of the staff is amazing as well. When I call I am always treated with kindness, respect and empathy. It means a lot as a pet owner who tends to have a lot of anxiety around the health of our pets. Knowing that there is a hospital nearby that is staffed with smart, talented and kind employees at every level is such a relief.

Frequently Asked Questions About Wachusett Animal Hospital and Pet Retreat

What type of veterinary services does Wachusett Animal Hospital and Pet Retreat provide?

They offer a range of veterinary services including urgent care, cold laser therapy, pet dentistry, microchipping, parasite prevention, vaccinations, spaying and neutering, surgery, digital radiography, and ultrasound.

What are the operating hours of Wachusett Animal Hospital and Pet Retreat?

Monday to Friday, they are open from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 8:00 PM.