Petco

4.3
465 reviews

About

Pet StorePet supply storePetco
Visit your Westford Pet Store located at 11 Cornerstone Square for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11 Cornerstone Square, Westford, MA
01886, United States

Hours

Reviews

4.3
457 reviews
5 stars
264
4 stars
110
3 stars
47
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported rude behavior from certain employees.

Product Availability

Customers frequently noted issues with stock levels, particularly for live animals and specific pet supplies, leading to disappointment.

Grooming Services

Grooming experiences were mixed; while some customers were satisfied with the grooming quality, others reported poor service and unsatisfactory results.

Store Condition

Feedback on store cleanliness and organization varied, with some customers describing the store as messy and disorganized, while others found it clean and well-maintained.

Pricing Concerns

Several reviews mentioned that prices were perceived as high compared to competitors, with some customers expressing frustration over inconsistent pricing.
  • NM
    Nicolas Meyer-Turkson
    Nov 15, 2025
    3.0
    Good place for my dogs food and treats. It’s a shame a few thanks are often out of stock. Also, i with they would stop selling live animals, the single fish in a plastic tub is a horrible way to treat animals !
  • SS
    Steven
    Nov 12, 2025
    4.0
    This particular Petco my girlfriend and I visit on a frequent. We purchased two Bearded Dragons without issue. The store is maintained on a regular. What I would like to see more at this store is a bigger clearance section and a much better selection of live insects. The super worms are not at all super I size compared to other retailers. Other than that not a bad store at all.
  • EB
    esther bell
    Oct 4, 2025
    1.0
    Zero stars!! They left my dog CHOPPED!! I also heard from another customer they did the same to her dog and theyre also horrible prople. My dog is a Maltese and came out looking like a hybrid animal!!! Her face is chopped her tail is gone!!!! Stat AWAY from this place.
  • PL
    Pamela Lee
    Sep 14, 2025
    5.0
    I love Petco. Always well stocked and the staff are super friendly.
  • IR
    Irv Rounds
    Aug 21, 2025
    5.0
    I think Christine does a great job grooming my dog Max! 🐶 She’s patient, professional, and always makes sure he looks his best! I highly recommend the grooming services at Petco in Sturbridge to anyone looking for quality care for their pet.

Frequently Asked Questions About Petco

Does the Petco Westford location have a vet hospital?

No, Petco Westford does not have a full-service vet hospital.

Does Petco Westford offer vaccinations?

Yes, Petco Westford provides vaccinations.