VeterinarianAnimal HospitalEmergency Veterinarian Service
The MSPCA-Angell West offers 24/7 emergency veterinary care in Waltham, MA. To avoid wait times, same-day urgent care appointments are also available Mon. - Sat. to address urgent, non-life-threatening issues. Board-certified veterinary specialists and a compassionate veterinary support team provide care for dogs, cats, birds, and exotic animals. This is a nonprofit hospital with services including internal medicine, emergency/critical care, dermatology, cardiology, primary care, surgery, and urgent care. Unlike other urgent care practices, the MSPCA-Angell West has access to the Angell network's advanced diagnostic equipment (CT, MRI, ultrasound, in-house pathology lab and advanced surgical equipment). Full spectrum, compassionate care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.