Petco

4.3
525 reviews

About

Pet StorePet supply store
Visit your Waltham Pet Store located at 75 Linden St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
75 Linden St No.20 & No.60, Waltham, MA
02452, United States

Hours

Reviews

4.3
517 reviews
5 stars
320
4 stars
109
3 stars
48
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amber, Colleen, and Chris.

Product Availability

Customers appreciated the wide selection of pet products available, although some noted issues with stock levels and specific items being out of stock.

Grooming Services

Feedback on grooming services was mixed, with some customers satisfied while others reported poor experiences and the need for touch-ups after grooming.

Store Cleanliness

While some reviews highlighted a clean and well-maintained store, others reported unsanitary conditions and cleanliness issues.

Veterinary Services

Several customers expressed dissatisfaction with the veterinary services, citing unprofessional behavior and inadequate care for their pets.
  • CH
    Colleen H
    Nov 15, 2025
    5.0
    Chloe was amazing help! Saved our day preparing for the arrival of our new pet. Amazing service and so kind!
  • RJ
    Robert James
    Nov 15, 2025
    4.0
    It does what it says on the tin. I wish the animals had more natural/engaging/stimulating habitats and food. I did not observe signs of malicious cruelty. Plus they are a business that sells animals to a market place that wants them. Me included. Overall not bad. Given the low, in my opinion, bar for what is acceptable.
  • VM
    Veronika Pianzina Realtor Keller Williams Realty (Magnolia)
    Nov 13, 2025
    5.0
    Great place to shop for my beloved cat! Just prices on the tags don't match at the check out sometimes. But the guys fix it quickly.
  • DB
    David Bean
    Nov 4, 2025
    3.0
    Stopped in as the location of store was nearby. Purchased the same Purina One lamb for dog that I regularly buy at PetSmart & Target ( not even a pet store!) & was charged $3.00 more ?? Cost of product overrides good employees in this economy.
  • MM
    Melissa Mcauliffe
    Oct 29, 2025
    5.0
    Your employee amber is amazing attentive and very kind each time I come in she greats me with a friendly smile and a warm welcome making sure I locate everything I need and helping me figure out what is best for my new pup… she deserves to be recognized for what she brings to your business most staff are pleasant but I have felt with a few who want nothing to do with helping you she is by far my favorite employee at your location

Frequently Asked Questions About Petco

Does the Petco Waltham location have a vet hospital?

No, Petco Waltham does not have a full-service vet hospital.

Does Petco Waltham offer vaccinations?

Yes, Petco Waltham provides vaccinations.