Petco

4.1
793 reviews

About

Pet StorePet supply store
Visit your Taunton Pet Store located at 65 Taunton Depot Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
65 Taunton Depot Dr, Taunton, MA
02780-6915, United States

Hours

Reviews

4.1
784 reviews
5 stars
426
4 stars
187
3 stars
77
2 stars
34
1 star
60

What are people saying?

AI-generated from recent customer reviews

Animal Care

Multiple reviews highlighted poor conditions for animals, including unsanitary enclosures and sick pets, leading to customer distress.

Grooming Services

Grooming experiences were mixed; while some customers praised the grooming staff for their care and professionalism, others reported significant issues and dissatisfaction.

Customer Service

Customer service received mixed feedback, with some praising helpful staff while others reported rude interactions and unprofessional behavior.

Store Cleanliness

Several customers noted cleanliness issues within the store, particularly regarding animal enclosures and overall organization.

Product Availability

Customers frequently mentioned issues with product availability, particularly specific pet food brands and items being out of stock.
  • ME
    Maria Enright
    Nov 13, 2025
    5.0
    Very good place to shop for your needs. Lots of help, professional, friendly. One thing I don't agree is. If using rewards,and happen that you have to return the item you bought for any reason. You do not get the refund in full, just part of it. If I get some rewards because I spent money. I should be able to benefit from it regardless what I do with it. Other than that. Perfect place to shop.
  • RT
    Rebecca Trinkaus
    Nov 1, 2025
    1.0
    They have an extremely sick guinea pig for adoption at this store who’s clearly in distress and suffering from a respiratory infection. I spoke to someone who said they only clean the tank twice a week and that someone was told about it yesterday but nothing has been done about getting him antibiotics or treatment. First of all he shouldn’t be in a tank and second they should be cleaning the cage twice a day, not twice a week. There was a buildup of poop and it looked terrible. This guinea pig probably won’t make it through the night and can’t breath properly. He was obviously suffering, puffed up with watery eyes. I’m absolutely sickened by this and sat in my car and cried because it upset me so much. I won’t be shopping at Petco anymore.
  • KS
    Kara Santos
    Oct 9, 2025
    5.0
    Love my weekly cloth shopping for my fur baby great staff welcoming clean
  • RH
    Richard Hadley
    Sep 28, 2025
    5.0
    Great Service, friendly and great pricing
  • AD
    Amy McClaren- Drew
    Aug 29, 2025
    1.0
    I would rate zero stars for the care of their animals. Three ferrets enclosed with so much old and new fecal matter, obviously from sick animals, there are flies inside the enclosure. Two large “adoptable” guinea pigs in a ten gallon fish tank at the back of the store on an endcap. Not even enough room for them to turn around.

Frequently Asked Questions About Petco

Does the Petco Taunton location have a vet hospital?

Yes, Petco Taunton has a full-service vet hospital.

Does Petco Taunton offer vaccinations?

Yes, Petco Taunton provides vaccinations.