Banfield Pet Hospital

Reviews

• RP

  Renee Parks

  Apr 10, 2026
  1.0
  My mother brings her dog Disney to this location and also pays for a plan. I have had nothing but terrible experiences with multiple Banfield locations which is why I will not bring my dog here. I am a pet groomer of Almost 10 years and I steer ALL clients as far away from Banfield as possible and my experience yesterday solidified that I made the right choice in doing so. Disney had an appointment at 445 for 2 vaccinations which should have taken 15 -30 mins tops. I was there for over an hour. Although inconvenient, its not the reason I am leaving this review. The tech took Disney in the back room and was gone for at least 30 minutes. When she returned, she apologized for it taking so long but then also told me the reason why. Instead of saying there was an emergency she needed to help with, she shared that there was a patient that WOKE UP FROM ANESTHESIA DURING A PROCEDURE! Not only should that have never happened to that poor animal but This info should have also NEVER been shared with me! this information also tells me their anesthesiologist was either not paying attention or doesn't know how to do their job and that is terrifying. I will absolutely never allow them to anesthitize my mother's senior dog again. And I highly recommend that you take your dog absolutely anywhere else. I'm beside myself.
• RW

  Renee Wing

  Apr 2, 2026
  5.0
  We’ve had a very positive experience overall with your practice. The staff has consistently been friendly, professional, and attentive, and it’s clear that they genuinely care about the animals they treat. Appointments are handled efficiently, and communication has been clear and helpful both during visits and in follow-ups. We especially appreciate the time taken to explain diagnoses and treatment options, which helps us feel confident in the care being provided. It’s reassuring to know our pet is in good hands.
• LL

  Laura Lowery

  Feb 12, 2026
  5.0
  Have had great experiences with all three of my dogs Dr. Norris is fantastic. Wouldn’t go anywhere else.
• JW

  J W

  Feb 9, 2026
  4.0
  This was my first time visiting Banfield Pet Hospital, and the staff and doctor were friendly, professional, and clearly care about the animals. My dog received excellent care, and everyone I interacted with was kind and helpful. There was a bit of scheduling confusion with a follow-up vaccination, which had been scheduled on a surgery day. When I arrived, I needed to reschedule for the following day. I was also a little curious why the booster shots couldn’t be given by a vet tech on the surgery day, as I’ve seen that handled differently at other clinics. Overall, a very positive experience, and I feel confident bringing my dog here.
• MF

  Michele Ferreira

  Dec 31, 2025
  5.0
  First visit with this vet for my puppy and everyone was wonderful. Very nice workers and super patient. Explained everything in detail and answered all questions asked.

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