Business Details
About
Pet StorePet supply storePetco
Visit your Springfield Pet Store located at 1694 Boston Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,146 reviews
5 stars
681
4 stars
236
3 stars
122
2 stars
48
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the friendliness and helpfulness of employees, there were notable complaints about rudeness and unprofessional behavior from some staff members.
Product Availability
Customers appreciated that the store often has the items they need, but there were complaints about limited stock on specific products, particularly certain pet foods and supplies.
Grooming Services
Grooming experiences varied widely; some customers were very satisfied with the groomers, while others reported poor handling and unsatisfactory results.
Store Cleanliness
The store is generally described as clean and organized, although there were concerns about external cleanliness and maintenance.
Fish Quality
Multiple reviews warned against purchasing fish, citing issues with dead fish in tanks and poor customer service regarding fish sales.
- CJCharles Duncan JrDec 31, 20255.0they are always real nice and always have what I need
- DYDiana Diana YurkoNov 29, 20255.0Customer service is great 😃
- RBRay and Jacque BoidleauNov 29, 20255.0Found what I needed
- AKaden kulchNov 23, 20251.0One of the employees here acted like he knew everything and basically challenged what I was buying. He rudely told me I was “wrong” about how many fish I can keep, even though I’ve researched this for months and know my setup inside and out. Meanwhile, the tanks in the store have dead fish in them, so I don’t understand the attitude coming from someone who clearly doesn’t have things under control. The way he spoke to me was unnecessary and unprofessional. Do better.
- AMAllan MarcoNov 17, 20254.0A lot of the shred cat food was available, but hardly any pate my kitty cats like the Purina pro plan and they do like the pate more not much availability on the pate more of a shred
Frequently Asked Questions About Petco
Does the Petco Boston Road location have a vet hospital?
No, Petco Boston Road does not have a full-service vet hospital.
Does Petco Boston Road offer vaccinations?
Yes, Petco Boston Road provides vaccinations.
Does Petco Boston Road offer curbside pickup?
Yes, curbside pickup is available at Petco Boston Road. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Boston Road Petco?
Hamster and guinea pig prices vary by location. Call your Boston Road Petco at 4135432085 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Boston Road sell dogs?
No, Boston Road Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco on Boston Road in Springfield?
Petco on Boston Road in Springfield is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Boston Road offer vaccination services for pets?
Yes, Petco Boston Road provides vaccinations for pets.
Can I order products online from Petco Boston Road for delivery or curbside pickup?
Yes, Petco Boston Road offers curbside pickup and same-day delivery for eligible products ordered through their website.
Does Petco Boston Road have a full-service veterinary hospital?
No, Petco Boston Road does not have a full-service veterinary hospital but does offer vaccination services.
Does Petco Boston Road sell dogs or cats?
No, Boston Road Petco does not sell dogs or cats, but customers can meet adoptable dogs and cats through the Petco Love program partnered with local animal welfare organizations.
Can I purchase hamsters and guinea pigs at Petco Boston Road?
Hamster and guinea pig availability and pricing vary by location. You can call Petco Boston Road to check current pricing and availability.
What nearby veterinary clinic can I visit after or before shopping at Petco Boston Road?
The Vetco Vaccination Clinic is nearby Petco Boston Road and can be convenient for additional pet health services.
Are there any nearby restaurants where I can eat after visiting Petco Boston Road?
Yes, Four Season's Chinese Buffet and Famous Dave's Bar-B-Que are nearby options for dining after visiting Petco Boston Road.
Where can I find beauty salons or spas near Petco Boston Road?
Nearby beauty and spa options include Lavish Nails and Spa, Vip Nails Spa, Sparkle Beauty Salon, and Le Nails & Spa inc, ideal for relaxing before or after your pet store visit.
Is there a convenient office supply or printing service near Petco Boston Road?
Staples, providing office equipment and printing services, is located near Petco Boston Road for your convenience.