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Petco

4.3
(1168 reviews)

Business Details

(413) 543-2085

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Springfield. Visit your local Petco at 1694 Boston Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Springfield Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1694 Boston Rd, Springfield, MA
01129, United States

Hours

Reviews

4.3
1,168 reviews
5 stars
697
4 stars
240
3 stars
123
2 stars
48
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and unprofessional behavior from certain employees.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor handling of pets and unsatisfactory results.

Product Availability

Customers noted inconsistent availability of specific products, particularly pet food and supplies, leading to frustration.

Pricing Concerns

Many reviews highlighted high prices for products and services, with some customers feeling that the costs were not justified.
  • JP
    James Page
    Feb 23, 2026
    1.0
    Had a terrible experience with the manager at this place me and my mom were there she was thinking about buying a chinchilla but they should not let her hold it and gave her an attitude for no reason and verbally assaulting her for just asking a question they abuse animals by keeping them in cages and don’t care for them it’s a joke and petco is known to abuse beta fish too as well look it up never going back to this place going to go to east longmeadow from now on that chick needs to go boycott this place avoid like the plague 😤😤😤😤
  • MP
    Miguel “Mike” Perez
    Feb 22, 2026
    5.0
    This place take care my doggie
  • JS
    Jarrod Steimle
    Feb 20, 2026
    5.0
    Party size Pizza was awesome
  • ES
    Enith Silva
    Feb 14, 2026
    5.0
    Always great service especially the guy that helped with this purchase. He is so polite and always has so much to add about taking care of your new companion
  • MK
    Michael Krstyen
    Jan 26, 2026
    4.0
    Service was great as usual…but the prices were outrageous! They were asking for $90.00 do a small winter jacket for my puppy!!! I didn’t even pay that much for MY winter jacket. They need to be a bit more affordable and all will be well.

Frequently Asked Questions About Petco

Does the Petco Boston Road location have a vet hospital?

No, Petco Boston Road does not have a full-service vet hospital.

Does Petco Boston Road offer vaccinations?

Yes, Petco Boston Road provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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