Petco

Reviews

• DM

  dayna mason

  Feb 13, 2026
  5.0
  The manager and employee working were both kind and super helpful! I had to make a return because my cats didn’t like the wet food I chose & they were able to give me a store credit! The store was busy but they quickly got the lines cleared and the customer service was outstanding. You dont get that often anymore. This will be the only pace I shop for my pets. A+ team.
• EL

  E Lydon

  Feb 9, 2026
  5.0
  This is the best petco I’ve been too yet. Staff is incredibly kind, knowledgeable and friendly. They always make you and your pet feel welcome. They’re super helpful with anything and everything you need! My dog LOVES going here and leaps into the truck to go! Kudos to the staff and management for creating such an amazing environment and store. The store is well organized, clean and always stocked with what I need.
• PS

  Pedro Dos Santos

  Jan 15, 2026
  5.0
  Brought our big pups in for grooming and they both came out great. Maddie, the grooming attendant, is super friendly and listens to all of your needs. Yetta at the front is also super sweet and helpful. Great store all around. - Oliver & Apollo
• TV

  TC V

  Jan 10, 2026
  1.0
  I had a very frustrating experience at Petco today while trying to purchase a couple of guppies. During a normal conversation with the employee, I mentioned that one of my fish had died about a month ago. Because of that single comment, they refused to sell me any fish unless I brought back a water sample — despite the fact that I clearly stated I regularly test my water. I care deeply about my tank and would never intentionally put an animal in danger. What made this even more upsetting was that there were multiple dead fish-belly up in Petco’s own tanks at the time. It felt extremely hypocritical to be judged and denied a purchase for something that can naturally happen in fishkeeping, while their own tanks showed obvious issues. & they were deeming my tank to “not be safe”. I love animals and take responsible care of them, and being treated like I was irresponsible or unsafe was insulting and unnecessary. I left and went to PetSmart instead, where I was able to purchase the fish I wanted without being made to feel like I had done something wrong. Very disappointed with the lack of common sense, customer service, and consistency here. I won’t be returning.
• BG

  Benjamin Giarrusso

  Jan 10, 2026
  5.0
  I came into this Petco location today on 1/10 /2026. Needless to say, my experience was good as always I find that this location is very well kept up compared to other locations in the area. The aquatic section here specifically always seems to have really good care going on however, my review today is not about the care that they have because it’s great every time however I wanted to complement them on their patients with a customer they had today there was a young boy there with his grandparents, and you could tell the boy was extremely passionate about the hobby. He was naming fish. I’ve never even heard of before and one of the workers was walking around with him being very patient with his persistent questions. It was nice to see someone giving him the time and communication back to further his clear passion of the hobby even though the store was extremely busy at the time and his grandparents insisted they had to go multiple times. These workers were very patient in welcoming and that’s nice to see in a workplace because you don’t see that very often. Just wanted to compliment this location on their teams hard work you can tell that this location cares. Well done!

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