Petco

4.3
1166 reviews

About

Pet StorePet supply store
Visit your Shrewsbury Pet Store located at 50 Boston Turnpike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
50 Boston Tpke, Shrewsbury, MA
01545, United States

Hours

Reviews

4.3
1,150 reviews
5 stars
702
4 stars
243
3 stars
91
2 stars
34
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting their willingness to assist with questions and provide support.

Grooming Issues

Several reviews mentioned negative experiences with grooming services, including injuries to pets and unprofessional behavior from groomers.

Vet Services

Numerous complaints were directed at the veterinary services, citing poor communication, rude staff, and scheduling issues.

Product Availability

Customers noted a wide variety of pet supplies available, but some expressed frustration over stock issues and high prices.

Store Environment

Feedback included mixed reviews about the store's cleanliness and organization, with some customers finding it cramped and cluttered.
  • EG
    Eric G
    3 days ago
    4.0
    The clarkii clown fish I bought has some white spots. I quarantined them. But they seem healthy though. Love those big clown fish they got.
  • KR
    Kimberly Raymond
    Nov 17, 2025
    5.0
    We’ve been taking our dog Lucy to Petco for over a year now. She’s a very anxious and hyper pup once she leaves the house so she isn’t always easy to handle. But from the very beginning Avery has taken such amazing care of her. She would send updates during the first few appointments to reassure that Lucy was doing well. Now Lucy does great when she’s there and you can see the bond she has developed with Avery. She goes above and beyond every time she cares for our dog and it would be safe to assume that she handles everyone’s dog with love and care. If you need a dog groomed, go see Avery!
  • KH
    Karen H
    Nov 13, 2025
    5.0
    The employee's were so helpful in finding the items I needed.
  • KB
    Katerina Baolli
    Nov 8, 2025
    5.0
    We had an amazing experience in puppy training with Rhonda. She was incredibly knowledgeable, helpful, and friendly. Our dog Jack loved coming to training classes every week. I would recommend to anyone looking to train their dog!
  • KB
    Kristy B
    Oct 29, 2025
    5.0
    Everyone there is so helpful and kind and are always willing to listen to me answer any questions that are needing answers so then I can be a better pet owner since I am a first time reptile owner So far so good 🙂

Frequently Asked Questions About Petco

Does the Petco Shrewsbury location have a vet hospital?

No, Petco Shrewsbury does not have a full-service vet hospital.

Does Petco Shrewsbury offer vaccinations?

Yes, Petco Shrewsbury provides vaccinations.