Petco is your trusted pet store near you in Saugus. Visit your local Petco at 343 Broadway for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, Self-Service Dog Wash, making it a one-stop pet shop for products and services. Visit your Saugus Petco today.
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the grooming and veterinary departments.
Cleanliness
The store is generally reported as clean and well-maintained, although there are some concerns about the cleanliness of animal habitats.
Grooming Issues
Several reviews highlighted negative experiences with grooming services, including poor treatment of pets and unsatisfactory results.
Customer Service
There are mixed reviews regarding customer service, with some customers reporting rude interactions, particularly with management.
Animal Care Concerns
Multiple customers expressed concerns about the care and living conditions of animals, particularly fish and birds, indicating a need for better animal welfare practices.
ED
Eric Dalbo
Feb 17, 2026
4.0
Take my boxers there for there nail. Great job good price food and toys no bargain though
LB
Linda Blake
Jan 20, 2026
5.0
The cashier was super nice, helpful and it was really a pleasure to have shopped there because if him😊
CP
Cynthia Przytula
Jan 19, 2026
5.0
The store is neat and clean and all of the colleagues are very helpful and very friendly. I found everything I needed and had an excellent experience. I highly recommend petco.
AM
Ashton Manson
Jan 11, 2026
1.0
THIS IS AN EDITED REVIEW
I previously deleted a review that was 2 stars, and now I’m updating to 1.
Updated Review: I stopped in the store to quickly grab pet food as I was on my way home. I checked to see if anything has been done since I left a review regarding the health and wellbeing of the animals, and was told in a response that if I have concerns, I need to bring it up to the store. Here’s the thing.. addressing the lack of care to the very store that’s refusing to do anything.. isn’t working. I would say the majority- not all as I have had a few nice employee interactions- of the staff here are AWFUL. They’re downright rude. I waited around the register for several minutes before someone came up there. I also took note that there are still so many dead fish in the tanks, and the tanks are filthy. I used to be in management AT a petco, and we always had to ensure habitat cleanliness, and it’s just an off-putting look seeing so many dead fish everywhere.
Previous Review: I cannot favorably rate this location at all. I prefer the Peabody location, but this one is on my drive home so if I’m in a pinch, I’ve had to stop here. The tanks are FILTHY. The aquatics specialist should pride themselves in their work, but this location is deplorable. The tanks are always absolutely nasty. They’re over ordering on fish because the larger fish hardly even have room to swim around. There are SO many dead fish in the tanks that have been dead for a WHILE. I made the mistake of purchasing a fish from this location, and it literally lasted less than a week on a cycled tank with perfect levels. I also overheard an employee willingly getting ready to sell a chameleon to someone who obviously knew nothing about them. This location should not be permitted to sell animals until everyone is properly educated on adequate care.
GS
Geraldo Silveira
Jan 8, 2026
5.0
Staff was very helpful and the manager was amazing helping with the prescription food for my cat!!!!
Does the Petco Saugus location have a vet hospital?
Yes, Petco Saugus has a full-service vet hospital.
Does Petco Saugus offer vaccinations?
Yes, Petco Saugus provides vaccinations.
Does Petco Saugus offer curbside pickup?
Yes, curbside pickup is available at Petco Saugus. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Saugus Petco?
Hamster and guinea pig prices vary by location. Call your Saugus Petco at 7814171015 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Saugus sell dogs?
No, Saugus Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet services does Petco Saugus offer?
Petco Saugus offers premium pet foods, expert training, vaccination services, and has a full-service vet hospital.
Does Petco Saugus provide curbside pickup and delivery options?
Yes, Petco Saugus offers curbside pickup and same-day delivery.
What are the store hours for Petco Saugus?
Petco Saugus is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 9 AM to 8 PM.
Does Petco Saugus sell dogs or cats?
No, Petco Saugus does not sell dogs or cats but participates in the Petco Love adoption program in partnership with local animal welfare organizations.
How can I check the prices and availability of hamsters and guinea pigs at Petco Saugus?
You can call Petco Saugus at 781-417-1015 to inquire about prices and availability of hamsters and guinea pigs or visit their companion animal website for more information.
Is Petco Saugus accessible for customers with disabilities?
Yes, Petco Saugus has wheelchair accessible entrances, parking, and restrooms.
Are there nearby veterinarians to Petco Saugus for additional pet care?
Yes, Vetco Vaccination Clinic and Vetco Total Care Animal Hospital are nearby, providing additional veterinary services.
What nearby shopping centers are close to Petco Saugus for a convenient shopping trip?
Saugus Plaza Shopping Center is nearby, offering a variety of stores to visit before or after your trip to Petco.
Are there fitness centers near Petco Saugus for a visit after shopping?
Yes, Planet Fitness and TITLE Boxing Club Saugus are nearby gyms where you can work out after shopping at Petco.
Where can I find beauty services near Petco Saugus?
Savy Nails & Lashes and Eternail Nail and Spa are nearby beauty salons you can visit before or after your Petco visit.
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