Petco

4.1
984 reviews

About

Pet StorePet supply storePetco
Visit your Revere Pet Store located at 339 Squire Road, #108 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
339 Squire Rd, Revere, MA
02151-4309, United States

Hours

Reviews

4.1
974 reviews
5 stars
564
4 stars
175
3 stars
79
2 stars
45
1 star
111

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Multiple customers reported unsatisfactory grooming services, including incomplete grooming, poor handling of dogs, and unprofessional behavior from staff.

Customer Service

While some staff members received praise for their helpfulness and knowledge, others were criticized for rudeness, lack of professionalism, and poor handling of customer complaints.

Store Cleanliness

Several reviews highlighted concerns about the cleanliness of the store and grooming areas, with some customers describing the environment as dirty and unkempt.

Staffing Problems

Customers noted that the store often seemed understaffed, leading to long wait times and inadequate assistance during busy hours.

Positive Experiences

Despite the negative feedback, there were several positive comments about specific employees who provided excellent service and made shopping experiences enjoyable.
  • GD
    Garrett DiCarlo
    Jan 4, 2026
    5.0
    Isaac was a cool cat. And I got a $10 coupon the time before last, and left with a ton of dog food for less. Thanks P-Co!!!!!
  • MD
    Marie DePaolis
    Dec 31, 2025
    4.0
    Great selection of cat products a little price but convenient location! Wish you carried frozen Stella and Chewy cat food 😢!
  • KK
    Kate Koch
    Dec 25, 2025
    1.0
    Took both my dogs for de-furmination bath and brush and was called to pick them up after just 30 minutes. Both dogs were still wet when they brought them out and when I asked of they actually did the de-furmination they insisted that they did (it usually takes much longer). As soon as we got in the car and got home insane amounts of fur came off (this was just after 2 minutes of brushing). Both dogs also ended up smelling like wet dog and I had to take both of them for de-furmination at another place shortly after this and ended up paying for it twice over. I asked customer service for a refund and even showed pictures but they only offered to remove the de-furmination add on charge of 30 per dog. Don’t bring your dogs here awful experience.
  • CM
    Carol Manzo
    Dec 25, 2025
    5.0
    The young gentleman in the Revere petco store were wonderful assisting me and recomrnding a product. The checked and matched the online price for a small discount on a 100 dollar product. I was impressed with their service on the floor snd at the register.
  • PV
    Paul Valente
    Dec 24, 2025
    5.0
    DJ went out of his way to help me find all the food I needed real nice guy just wanted to mention this if the higher management can see this is a good man

Frequently Asked Questions About Petco

Does the Petco Revere location have a vet hospital?

No, Petco Revere does not have a full-service vet hospital.

Does Petco Revere offer vaccinations?

Yes, Petco Revere provides vaccinations.