Banfield Pet Hospital® - Plymouth, MA is located at 123 Samoset St, a nearby vet option for Plymouth and Kingston residents. We provide quality and attentive health and wellness care for dogs and cats. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I pay for a plan that’s supposed to cover routine visits, exams, and unexpected illness etc, but my experience at the Plymouth location has been extremely disappointing. This plan is supposed to help pet owners avoid high costs, but every visit I still ended up paying a large bill, often only finding out at pick up. I was never contacted beforehand about out of pocket expenses.
I’ve had three occasions where my pet was sick, and they couldn’t see him for two weeks, directing me to urgent care. While I understand schedules can be busy, what’s the point of paying for a plan if you still have to go elsewhere and pay out of pocket? The staff were consistently rude, and I never felt welcomed. On top of that, there are no in room appointments, which is extremely inconvenient for someone who works an hour away and can’t drop off their pet.
By contrast, the Braintree location was wonderful. The staff were kind, accommodating, and able to schedule an in room appointment for my pet the next day they went above and beyond.
Do yourself a favor and avoid the Plymouth location.
CS
Charles Sullivan
Dec 12, 2025
5.0
They take good care of my dog!
BS
Brian Sullivan
Oct 1, 2025
2.0
We live out of state and have a Banfield at home so it's convenient. Problem is they don't seem to have the same vets year over year. Not at all happy with what I was told in regards to medications and our travel situation. Decided to go elsewhere and within the hour I was locked out of my pets medical records. So is it about what is best for the animal what's most profitable? That's rhetorical. Go to a real vets office. You will be better off. This feels like a car dealership.
BF
Brenda Fahey
Sep 15, 2025
5.0
The vet is kind and so knowable about dogs.. very happy with appt.
PA
Patricia Arthur
Aug 4, 2025
5.0
Any time I go there the staff is very friendly, knowledgeable and love animals
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside business hours, please contact your local emergency hospital.
Can I access veterinary care online at Banfield?
Yes, clients with Optimum Wellness Plans can receive 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy throughout all life stages.
What is included in an Optimum Wellness Plan at Banfield?
It includes annual head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. Wellness plans are not insurance but apply discounts for treatments and renew annually.
How can I pay for an Optimum Wellness Plan?
Payments can be spread monthly through automatic withdrawal from a bank account or credit card, or paid in full at enrollment to ease budgeting.
What types of appointments are available at Banfield Pet Hospital?
Available appointments are in-room visits, drop-off appointments with phone updates, and Virtual Visits for Optimum Wellness Plan clients for care from home.
What are Banfield Pet Hospital's operating hours?
Open Monday, Tuesday, Thursday, Saturday 8:00 AM to 6:00 PM; Wednesday 8:00 AM to 5:00 PM; Friday 8:00 AM to 3:00 PM; closed Sundays and certain holidays.
What nearby places can I visit around Banfield Pet Hospital in Plymouth?
Nearby places include Starbucks for coffee, Stop & Shop for groceries, and the Used Book Superstore for shopping — perfect for errands before or after your pet's visit.
Are there financial service options near Banfield Pet Hospital?
Yes, Citizens Bank, Citizens Bank Supermarket Branch, and Western Union are nearby, which can be convenient for handling payments or money transfers related to your pet's care.
Where can I find other pet-related services near Banfield Pet Hospital?
Pet Supplies Plus Plymouth, another pet store, is nearby for pet products, complementing Banfield's veterinary services.