Banfield Pet Hospital

4.2
128 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Plymouth, MA is located at 123 Samoset St, a nearby vet option for Plymouth and Kingston residents. We provide quality and attentive health and wellness care for dogs and cats. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
123 Samoset St, Plymouth, MA
02360, United States

Hours

Reviews

4.2
127 reviews
5 stars
88
4 stars
12
3 stars
6
2 stars
6
1 star
15
  • BS
    Brenda Souza
    3 days ago
    1.0
    I pay for a plan that’s supposed to cover routine visits, exams, and unexpected illness etc, but my experience at the Plymouth location has been extremely disappointing. This plan is supposed to help pet owners avoid high costs, but every visit I still ended up paying a large bill, often only finding out at pick up. I was never contacted beforehand about out of pocket expenses. I’ve had three occasions where my pet was sick, and they couldn’t see him for two weeks, directing me to urgent care. While I understand schedules can be busy, what’s the point of paying for a plan if you still have to go elsewhere and pay out of pocket? The staff were consistently rude, and I never felt welcomed. On top of that, there are no in room appointments, which is extremely inconvenient for someone who works an hour away and can’t drop off their pet. By contrast, the Braintree location was wonderful. The staff were kind, accommodating, and able to schedule an in room appointment for my pet the next day they went above and beyond. Do yourself a favor and avoid the Plymouth location.
  • CS
    Charles Sullivan
    Dec 12, 2025
    5.0
    They take good care of my dog!
  • BS
    Brian Sullivan
    Oct 1, 2025
    2.0
    We live out of state and have a Banfield at home so it's convenient. Problem is they don't seem to have the same vets year over year. Not at all happy with what I was told in regards to medications and our travel situation. Decided to go elsewhere and within the hour I was locked out of my pets medical records. So is it about what is best for the animal what's most profitable? That's rhetorical. Go to a real vets office. You will be better off. This feels like a car dealership.
  • BF
    Brenda Fahey
    Sep 15, 2025
    5.0
    The vet is kind and so knowable about dogs.. very happy with appt.
  • PA
    Patricia Arthur
    Aug 4, 2025
    5.0
    Any time I go there the staff is very friendly, knowledgeable and love animals

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.