Business Details
About
Pet StorePet supply storePetco
Visit your Pittsfield Pet Store located at 690 Merrill Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
590 reviews
5 stars
286
4 stars
144
3 stars
65
2 stars
24
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly at the register.
Animal Care
Customers expressed concerns about the health and care of animals, noting sick fish and poorly maintained tanks.
Grooming Services
Positive feedback was received for grooming services, especially praising specific groomers for their care and skill.
Store Condition
Many customers reported that the store was often disorganized and unclean, with messy shelves and poorly maintained areas.
Product Availability
Several reviews mentioned issues with stock availability, with customers frequently finding items out of stock.
- MMMDec 23, 20251.0Cashier Jim needs to be fired for poor customer service and aggressive attitude toward customers. We are never coming back to this store again.
- JBJohn BarnesDec 19, 20251.0Don't waste your time here. Inattentive staff who avoid customers.
- HMhelen mcroryDec 17, 20255.0My little girl love her new toy
- JHJoe HosierDec 2, 20251.0They love to not take care of there animals and so much more
- CHCindy HolmstenNov 19, 20254.0This location is my go to store. It usually has what I'm looking for... Until recently. I started a fish tank and though they're knowledgeable their fish are all sick with ick. I didn't know this and brought sick neons home to my fish. Fortunately, Herbtana worked like a charm and cleared it up but then my glowlights had a fungus and I got Pimafix which almost killed my whole tank. I don't recommend buying fish from here. Ask if they've been treated, I'd rather buy fish that have been treated then risking putting sick fish in my tank.
Frequently Asked Questions About Petco
Does the Petco Pittsfield location have a vet hospital?
No, Petco Pittsfield does not have a full-service vet hospital.
Does Petco Pittsfield offer vaccinations?
Yes, Petco Pittsfield provides vaccinations.
Does Petco Pittsfield offer curbside pickup?
Yes, curbside pickup is available at Petco Pittsfield. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Pittsfield Petco?
Hamster and guinea pig prices vary by location. Call your Pittsfield Petco at 4134482707 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Pittsfield sell dogs?
No, Pittsfield Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Pittsfield offer for pet care?
Petco Pittsfield offers premium pet foods, expert training, vaccination services, grooming, and a variety of pet supplies.
Does Petco Pittsfield have a full-service veterinary hospital?
No, Petco Pittsfield does not have a full-service veterinary hospital on site.
Can I get my pet vaccinated at Petco Pittsfield?
Yes, vaccination services are available at Petco Pittsfield to help keep your pets healthy.
Is curbside pickup available at Petco Pittsfield?
Yes, Petco Pittsfield offers curbside pickup for eligible products, which you can select on the product detail page.
Does Petco Pittsfield sell dogs or cats?
No, Petco Pittsfield does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
What are the store hours of Petco Pittsfield?
Petco Pittsfield is open Monday to Saturday from 9 AM to 9 PM and on Sunday from 10 AM to 7 PM.
How can I schedule grooming services at Petco Pittsfield?
You can book grooming services online through Petco's grooming reservation page for the Pittsfield location.
Where can I find veterinary services nearby since Petco Pittsfield does not have a full vet hospital?
Vetco Vaccination Clinic is nearby for veterinary and pet health services you may need.
What nearby stores can I visit before or after shopping at Petco Pittsfield?
You can visit T.J.Maxx for clothing and accessories, HomeGoods for furniture and home products, or Barnes & Noble bookstore and café, all conveniently close to Petco Pittsfield.
Are there any nearby food options around Petco Pittsfield?
Nearby dining options include Kelly's Diner, Quiznos, Five Guys, and Pizza Hut, which are great for a meal before or after your visit.