Petco Grooming

4.6
71 reviews

Hours

Reviews

4.6
52 reviews
5 stars
44
4 stars
3
3 stars
0
2 stars
1
1 star
4
  • LH
    Lynne Holland
    Oct 31, 2025
    5.0
    Every time we go for grooming, Stella is anxious and nervous. But, Stella is calmed by Lee. Lee is just the bast professional groomer out there. If you need a groomer, give Lee a try.
  • CG
    Catherine Griffin
    Oct 8, 2025
    5.0
    Ruby’s groomer Sarah P is very friendly and sweet to myself and Ruby. Love how she looks and smells when I pick her up.
  • WM
    Wendy Mellon
    Sep 4, 2025
    2.0
    I used to love Petco but now it cost $81 plus tip to bath and wash and his nails done I couldn't believe the price it was just too high I don't have the money to be spending $81 I never had to spend that much there but now I found some place that charges $55 for everything that Cody had done at Petco. I am sorry but I will be using the other place from now on, you did a wonderful job on Cody but the cost is just too high.
  • SH
    Sarah H
    Sep 3, 2025
    5.0
    Becca is the best. My dog is very timid and she's wonderful with her. I trust her 100%!
  • JO
    John O'
    Aug 7, 2025
    1.0
    After almost 20 visits to Petco for grooming, most of them at Pembroke I asked about the free 8th grooming on Petco's website. I havent had one yet and have had enough paid visits to have two. I was told by a Customer servie person that I have to use the phone app and enter each visit into the app. once I have 7 visits in the app the 8th will be free. I have to claim my visits as I get them or they will be lost. I told her I'm 75, do not have the greatest vision for cell phone apps, for that fact I'm not Tech savy. She could see that I've been a customer for 12 years, and have paid for almost 20 bath and grooning appointments, but was not willing to help with my situation. I don't think it should be necessary to jump up and down on one foot while turning around 3 times to get this. It's like hey, we have something free for you, but you have to jump through hoops to get it. what, can't jump through hoops, we win! I love(d) Petco Grooming at Pembroke. the groomer (Sarah) I always used is excellent and my dog is always happy to see her. I don't mind saying that the Customer Service Rep on the website has left me looking for another company / groomer. If this is Petco's position towards loyal customers it's time for me to look elsewhere. OK, I called the number provided by the owner. I'm not sure where the Customer Service Rep is located but there was a very large language barrier problem. She tried to help and I honestly think she thought she did BUT after a considerable length of time on the phone with each of us having to repeate what we said several times all I ended up with was $5.00 credit in the petco app on my phone. so my problem still exists. Isn't there anyone at Petco that can fix this?

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Pembroke?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Pembroke take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.