Petco

4.2
978 reviews

About

Pet StorePet supply store
Visit your Peabody Pet Store located at 10 Sylvan St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10 Sylvan St, Peabody, MA
01960, United States

Hours

Reviews

4.2
963 reviews
5 stars
548
4 stars
225
3 stars
104
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, although there were some negative experiences reported regarding specific employees.

Product Availability

Customers appreciated the wide selection of pet supplies, but some expressed frustration over stock issues and expired products.

Store Cleanliness

While some reviews noted that the store was clean and well-organized, others reported unsanitary conditions, particularly in relation to animal care.

Grooming Services

The grooming department received positive feedback for its staff and services, with many customers expressing satisfaction with their experiences.

Fish Care Concerns

Several customers raised serious concerns about the conditions of fish and other aquatic animals, highlighting issues with dead fish and poor habitat maintenance.
  • SD
    steve dunn
    Nov 15, 2025
    5.0
    I shop at this store all the time and the manager and everyone working there are great. Always helpful and friendly.
  • LA
    Linda Abbott
    Nov 13, 2025
    4.0
    I love petco better than petsmart. I do find some prices are higher than petsmart. Grooming also is a little higher. But petco does offer 7 th bath is free it does take awhile to get to get there though . Staff are very helpful and knowledgeable at my local petco store. And I can always get my dogs food. Where as petsmart discontinued my dogs old food and told me it wasn't but it never was put back on the shelf . But all in all a good place for my pet needs
  • JP
    Joyce Pellegrino
    Oct 17, 2025
    5.0
    I enjoy shopping there cuz the staff are eager to assist me I've found continually. The cat litter I buy is 20 lbs on a high shelf and I can't reach it . The manager told me months ago to ask cashier as I enter store that I need assistance to get the litter. And I do this every time and a friendly associate comes with me. The cashier comes or pages another person to help me. I appreciate being appreciated as a customer, and staff have such a nice attitude towards customers.
  • AJ
    Average Joe
    Oct 4, 2025
    1.0
    Beware of the vital care sign up. Was told my employee that you could cancel anytime, THAT IS NOT THE CASE!!! I'm being told that you have to pay for a 12 month commitment. I tried to cancel because I just don't go to petco often enough. I shops i should have read up on the details myself but my mistake was trusting the employee when she said it was cancel anytime. Big disappointment
  • MT
    Mark Theodore
    Sep 27, 2025
    1.0
    Don't shop here. My bearded dragon almost died from poisoning because he swallowed a bit of the Calcium sand that was in his tank. I have removed everything from the tank all substrate. And sanitized the tank. There's no warning that this product is toxic if swallowed. Thankfully he survived after three days of intensive rehabilitation. My Kia almost died from Thrive Natural Calcium Sand

Frequently Asked Questions About Petco

Does the Petco Peabody location have a vet hospital?

Yes, Petco Peabody has a full-service vet hospital.

Does Petco Peabody offer vaccinations?

Yes, Petco Peabody provides vaccinations.