Petco

4.2
988 reviews

About

Pet StorePet supply storePetco
Visit your Peabody Pet Store located at 10 Sylvan St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10 Sylvan St, Peabody, MA
01960, United States

Hours

Reviews

4.2
973 reviews
5 stars
556
4 stars
225
3 stars
106
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for their extensive knowledge about pets and pet care, highlighting their willingness to assist and provide valuable advice.

Customer Service

Many reviews noted the friendly and helpful nature of the employees, although there were some negative experiences regarding unprofessional behavior from certain staff members.

Store Conditions

While some customers appreciated the cleanliness and organization of the store, others reported issues with dead fish and poor conditions for live animals.

Product Availability

The store was recognized for having a wide variety of pet supplies, but some customers expressed disappointment with stock levels and pricing discrepancies.

Grooming Services

The grooming department received positive feedback for its staff and services, with many customers expressing satisfaction with their pets' grooming experiences.
  • DD
    David
    Jan 3, 2026
    5.0
    Excellent service!
  • JW
    John Waitt
    Dec 19, 2025
    5.0
    They were great they helped me set up a tank and everything for my son‘s tortoise
  • AM
    Ashton Manson
    Dec 13, 2025
    5.0
    I cannot speak highly enough about my experience with Niko tonight. I came in and checked out the snakes, as I’ve been wanting to get a ball python for quite some time since mine passed away. I hadn’t found one yet until today. Niko saw me looking and offered to assist. They were extremely knowledgeable about snakes, and not in the “I read a care sheet way”, but as a TRULY knowledgeable snake owner. They answered the questions I had about the snake I was interested in. We got to sit and chat a bit, and I really enjoyed the conversation. I usually don’t purchase from a pet store as I prefer to rescue, but I really loved this snake and I felt really good about her since Niko was her caretaker. I’m really glad I stopped in tonight and I can’t wait to come in again to update Niko on her progress!!
  • MM
    Mark
    Dec 13, 2025
    5.0
    Always love coming to this store been 4 years away up in NH northern part. So am back in the area and glad there still at same place.
  • KC
    Karen pye- Cronin
    Dec 2, 2025
    3.0
    Big store not a lot of staff. They have lot of stuff

Frequently Asked Questions About Petco

Does the Petco Peabody location have a vet hospital?

Yes, Petco Peabody has a full-service vet hospital.

Does Petco Peabody offer vaccinations?

Yes, Petco Peabody provides vaccinations.