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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Northborough provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
132 reviews
5 stars
92
4 stars
13
3 stars
10
2 stars
2
1 star
15
- PPPaul Perlin4 days ago5.0Had an annual physical for our 4yo corgi. Dropped him off and picked up in 6 hours, pretty routine stuff. We got a call from a doctor who gave us very detailed explainations regarding our issues and concerns. After discharge I received bunch of paperwork in support of dog care. Need to come back in a month for more shots.
- CUCristiane lelis -USA/BRAZIL.Oct 7, 20255.0An unforgettable team with the biggest hearts I want to say from the bottom of my heart that the administrators of Banfield Pet Hospital should truly value this incredible team. They are not only excellent professionals — they are extraordinary human beings. A very special thank you to Dr. Romero and Álvaro, who treated our sweet Lunna with love, compassion, and deep respect. They went far beyond their duties and showed us what true kindness looks like. Losing our Lunna was heartbreaking, but the way they cared for her — and for us — made all the difference. Every word in the card they sent to our home touched our souls. It showed that they didn’t just see Lunna as a patient, but as part of their family too. I truly hope that every pet mom in Massachusetts has the same luck I had — to meet and trust people as dedicated, loving, and compassionate as this team. You are a blessing, and we will never forget what you did for our family. ❤️🐾 — Cristiane Lelis
- JFJeanne FriswellOct 5, 20255.0Am late writing, but our 9 yr old cat, Molly, is usually terrified for appointments. Dr Button and Shea are a FANTASTIC , calm and skilled team!!! 5 stars!!!!
- JRJean RomanoOct 2, 20255.0They take great care of my dogs. My two dogs have been with them for years. Can imagine what to do without them.
- BIBrandon IngallsSep 26, 20251.0If I could leave no stars, I would. I had a terrible experience with this place all around. I was basically charged $180.00 for them to traumatize my dog. The lady at the front & especially the “veterinarians assistant “ were completely inhospitable & unprofessional. Pricing is a lie. On the phone they told us one price & in person they tell us another. Big difference between $50.00 & $180.00. These people are jokes, I won’t be coming here again & I will fight for my money back. If you love your pets and want the best care for them- AVOID THIS PLACE!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Northborough?
Banfield Pet Hospital in Northborough is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals to emergency hospitals if needed.
What preventive health care services does Banfield Pet Hospital provide?
They offer preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan covers annual preventive care including head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more; it is not insurance but provides discounts on treatments.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments can be spread over 12 months via automatic withdrawal or credit card, or paid in full at enrollment for easier budgeting.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you stay with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients.
Is Banfield Pet Hospital LGBTQ friendly and do you require appointments?
Yes, Banfield Pet Hospital welcomes LGBTQ individuals and requires appointments for visits.
Which nearby pet-related stores can I visit when coming to Banfield Pet Hospital?
PetSmart, offering pet supplies and services, is nearby and can be visited before or after your appointment at Banfield Pet Hospital.
Are there any nearby shopping centers to Banfield Pet Hospital for a convenient trip?
Northborough Crossing is a nearby shopping center where you can shop for various items, making it convenient to combine errands with your pet's visit.
What other retail stores are close to Banfield Pet Hospital for a diverse shopping experience?
Nearby stores include Michaels Stores for crafts, Kohl's for clothing, and HomeGoods for furniture and home decor, allowing for varied shopping options around your veterinary visit.