Business Details
About
VeterinarianAnimal Hospital
Visit your Needham Vetco Total Care located at 163 Highland Ave. . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
163 Highland Ave, Needham, MA
02494-3025, United States
Hours
Reviews
3.6
122 reviews
5 stars
72
4 stars
6
3 stars
3
2 stars
3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Care Quality
While some customers praised the attentive care their pets received, others reported serious concerns about misdiagnoses and inadequate treatment.
Communication Issues
Many reviews highlighted poor communication regarding appointments, treatment plans, and follow-up care, leading to frustration among pet owners.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected fees and perceived high costs for services, suggesting a lack of transparency in pricing.
Overall Experience
The overall sentiment is mixed, with some customers expressing satisfaction and loyalty, while others reported significant dissatisfaction and vowed not to return.
- JSJoe ShmoeOct 15, 20255.0Excellent, expedient and cost effective care.
- GSGilad SkolnickSep 16, 20255.0Everyone is so nice and punctual!
- SRSherry RodriguezSep 16, 20255.0I drove an hour to come to vetco in needham. The lady named sage and her crew were very professional and inviting. They were very welcoming and patient with me. They lessened my anxiety. I’m choosing this place every time I need them because it’s worth it. It’s my first visit and it’s going to be my permanent place to bring my dog for help. Thank you team.
- CDCarla DroletSep 16, 20255.0my mom and i brought our dog Miah here to get an exam and they treated us amazing like family. they made us feel listened to and cared about. really appreciate the kindness.
- ATArmani TSep 7, 20255.0Came in for vaccinations for our puppy and had the most lovely visit. Our dog does get anxious at the vet but Giana and the tech (I did not get their name) were outstanding in how they approached the appointment. They took the time to let our dog settle and created a positive experience. My husband and I were extremely grateful for their genuine care. We usually visit a different Location but will absolutely be returning to the Needham vetco going forward.
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 163 Highland Ave, Needham, MA 02494-3025, US.
What services does Vetco Total Care Animal Hospital offer?
They provide comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.
What are the hospital hours for Vetco Total Care Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Do I need to make an appointment at Vetco Total Care Animal Hospital?
Yes, appointments are required to receive service at Vetco Total Care Animal Hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance and restroom, though it does not have wheelchair accessible seating.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online through their booking link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=284.
Are there any pet stores near Vetco Total Care Animal Hospital?
Yes, nearby pet stores include Petco and Just Food For Dogs, where you can find pet supplies and even dog training services at Petco.
What other pet services are available near Vetco Total Care Animal Hospital?
Nearby pet services include the Vetco Vaccination Clinic for immunizations and Waggity LLC which offers dog walking and pet services.
How can nearby places like Petco help during my visit to the Vetco Total Care Animal Hospital?
After your pet's appointment, you can visit nearby Petco for grooming services or to pick up pet food and supplies, making your visit convenient and comprehensive.
Are there any medical or counseling services near the Vetco Total Care Animal Hospital?
Yes, nearby medical and counseling services include MARNI FEDERER, PMHNP-BC, FNP-C, CED Clinic, and the Lown Institute for health and mental health support.