Business Details
About
Pet StorePet supply storePetco
Visit your Needham Pet Store located at 163 Highland Ave. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
449 reviews
5 stars
270
4 stars
89
3 stars
40
2 stars
15
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in the aquatics and grooming departments.
Grooming Issues
Several reviews highlighted significant problems with the grooming service, including last-minute cancellations, poor handling of pets, and unsatisfactory grooming results.
Customer Service
There were numerous complaints about poor customer service, including rude staff interactions and lack of communication regarding appointments.
Store Conditions
Customers reported issues with cleanliness and organization in the store, with some describing it as dirty and disorganized.
Product Availability
While some customers found the product selection satisfactory, others noted that stock levels were low and specific items were hard to find.
- ASAaron Stier-CohenDec 27, 20255.0the young people who work here are extremely helpful. There's clearly the correct ammouny of corporate oversight and training going on ;)
- SJsajan josephDec 16, 20255.0Great experience really helpful staff
- MNMadhusudan NatarajanDec 11, 20255.0Super friendly and knowledgeable staff. It's a pleasure to do business here - and the staff is worth their weight in gold. Adam, Noah, Jess, Dan, Parker (I'm sure I'm missing a few but recalling just the folks whom I have interacted with the past few weeks).
- KWKin WongDec 2, 20251.0Bought fish from this petco. Terrible experience. 1 salfin tang and 2 guppies from the same purchase died in 2 days. Both my saltwater and freshwater tank are established. I recently bought a new salfin tang from an online source, and its doing well in my tank. Also talked to a staff at other petco location who bought fish from this needham petco also had fish died within few days. DO NOT BUY fish from them
- ERElizabeth RufoNov 12, 20251.0DO NOT GO TO KELLY. SHE CHOKED MY FIVE MONTH OLD PUPPY BY MAKING HIS COLLAR TOO TIGHT SO MUCH SO THAT HES BEEN TO THE EMERGENCY VET AND COUGHING FOR TWO DAYS AND ON TOP OF THAT IS NOW DEFENSIVE OF GOING INTO HIS CRATE (which only happened after taking him to the groomed). DISGUSTING.
Frequently Asked Questions About Petco
Does the Petco Needham location have a vet hospital?
Yes, Petco Needham has a full-service vet hospital.
Does Petco Needham offer vaccinations?
Yes, Petco Needham provides vaccinations.
Does Petco Needham offer curbside pickup?
Yes, curbside pickup is available at Petco Needham. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Needham Petco?
Hamster and guinea pig prices vary by location. Call your Needham Petco at 7814448100 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Needham sell dogs?
No, Needham Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Needham located?
Petco Needham is located at 163 Highland Ave, Needham, MA 02494-3025.
What are the operating hours for Petco Needham?
Petco Needham is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Needham offer veterinary services?
Yes, Petco Needham has a full-service veterinary hospital and also provides vaccinations.
Is curbside pickup available at Petco Needham?
Yes, curbside pickup is available for eligible products at Petco Needham.
Can I find pet adoption services at Petco Needham?
Although Petco Needham does not sell dogs or cats, it partners with local animal welfare organizations through the Petco Love program to offer pet adoption opportunities.
What types of pet supplies and services does Petco Needham offer?
Petco Needham offers pet nutrition, supplies, grooming, expert training, and vaccination services to keep your pets healthy and happy.
Does Petco Needham provide same-day delivery?
Yes, Petco Needham offers same-day delivery service for many products.
What nearby veterinary clinics can I visit for additional pet health services?
Nearby veterinary clinics include Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, both located close to Petco Needham for your convenience.
Are there other pet stores around Petco Needham where I can shop or find services?
Yes, Just Food For Dogs is a nearby pet store, and Waggity LLC offers dog walking and pet services in the area.
What local businesses near Petco Needham could I visit before or after shopping?
You might consider visiting Staples for office and printing services, or exploring Aribella Collection, Inc., a children’s clothing store nearby, to combine errands with your pet shopping trip.