Business Details
About
Pet Store
Pet World is an independently owned local pet retail store. We carry an expansive selection of products for all of your pets, whether you have a dog, cat, small animal, bird, fish, or exotic pet.
Location
Hours
Reviews
4.4
575 reviews
5 stars
399
4 stars
88
3 stars
39
2 stars
17
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while some customers praise the helpfulness and knowledge of staff, others report rude and dismissive behavior.
Product Selection
Customers appreciate the wide variety of pet supplies and adoption options available, noting the store's extensive selection for various animals.
Pricing Concerns
Many reviews mention that prices are higher than competitors, leading to some dissatisfaction among customers.
Store Environment
The store is generally described as clean and well-organized, with a welcoming atmosphere for pet owners.
Adoption Experience
While some customers had positive experiences with pet adoption, others reported negative interactions that left them feeling unwelcome.
- FEFelicity EkehNov 7, 20255.0I had a customer representative name, Mindy she is a wonderful sales woman. I feel that she understood exactly what I needed and made me feel comfortable after my traumatic experience with a beta fish from a different store. She made sure that I left happy and excited for my new adventure of being a fish owner. Wonderful store I felt that I had a fun time going in and exploring new fishes at a reasonable price
- FCF CAug 30, 20254.0Lots of selections for your pets. Great customer service. I would shop here again.
- CDChelsea DeveneauAug 17, 20255.0This pet store was one of the best I have been in! They had so many options for animals of all species and their prices were fair and comparable to other pet stores. What wasn't comparable was the quality and their quality is far better than your average chain pet store. I will definitely be back next time im in the area.
- SHSharon HolmJul 31, 20252.0I’ve been a customer for many years due to wide variety of healthy cat food options and impressive toys. But, wow, the past 6 or so visits, we’ve experienced the current staff to be overly rude and you’re made to feel like an annoyance simply by having them check you out and take your money! We won’t be returning!
- ECEmily ComasJul 7, 20255.0Great selection! They also have isopods at the front counter for terrariums There's a cat city too
Frequently Asked Questions About Pet World
What types of pets does Pet World cater to?
Pet World carries products for dogs, cats, small animals, birds, fish, and exotic pets.
What are the operating hours of Pet World?
Pet World is open daily from 10:00 AM to 6:00 PM.
Where is Pet World located?
Pet World is located at 1284 Worcester St, Natick, MA 01760, USA.
How can I contact Pet World for inquiries?
You can contact Pet World by phone at +1-508-653-9221 or via email at dan@petworldnatick.com.
What payment methods does Pet World accept?
Pet World accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Pet World have an online presence where I can learn more?
Yes, you can visit their website at https://www.petworldnatick.com/ or follow them on Facebook at https://www.facebook.com/166379776028.
What nearby restaurants can I visit before or after shopping at Pet World?
Nearby restaurants include Sora Sushi & Seafood Buffet, Minado Restaurant, Moe's Southwest Grill, and Zaftigs Delicatessen, offering a range of cuisines from sushi to Mexican and deli options.
Are there other shopping options close to Pet World?
Yes, nearby shopping options include David's Bridal, Seasonal Specialty Stores Game Room and Patio, DXL Big + Tall, Sally Beauty, and Sherwood Plaza Shopping Center.
What automotive services are near Pet World if I need car care?
Town Fair Tire, located nearby, offers tire sales and automotive repair services.
Are there any convenient medical or beauty services near Pet World?
Yes, services nearby include Tammy McBride/Dellaria Salon for beauty and spa needs, For Eyes optometrist for eye care, and several biotechnology companies such as ABI-LAB and Bonds Biosystems.