Business Details
About
Pet StorePet supply store
Visit your Medford Pet Store located at 3850 Mystic Valley Parkway - Petco for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
818 reviews
5 stars
505
4 stars
130
3 stars
69
2 stars
20
1 star
94
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
While some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.
Grooming Services
Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences and unprofessional staff.
Animal Care
Several reviews highlighted concerns about the care of animals in the store, particularly regarding the conditions of fish and small animals.
Customer Service
Many customers experienced issues with customer service, including long wait times, unhelpful staff, and problems with order fulfillment.
Store Cleanliness
Customers noted cleanliness issues in the store and self-service dog wash areas, with reports of dirty conditions and lack of maintenance.
- LELaurie EllisNov 14, 20255.0Petco needs a bigger cat section, lol! But their staff is top notch…knowledgeable, quick and willing to help not only to find what I need but also are happy to share their knowledge, especially Amondo. Great place for new owners.
- BLBarbara LawlorNov 11, 20253.0Took a while to be assisted…. One of the fish I bought on Sunday is dead on Tuesday, need to have it replaced
- MPMyeta PetruccelliOct 29, 20255.0I love coming to this Petco! The ladies here are always so nice and welcoming. They treat my puppy with so much care and kindness every time we visit. I honestly prefer coming to this Petco over any other location — the staff really make the difference!
- DDDerek Duran-ElmudesiOct 28, 20251.0Yesterday I was threatened by an employee. She said her name was Jen. This is unacceptable.
- AMAshley MaeOct 23, 20251.0If no star was an option, that would be the review. We went in looking for a Talbot Damsel for our saltwater fish tank.. left feeling terribly sorry for the fish in their “care”. Their tanks are in horrific shape. Do better Petco in Medford. We will be waiting for a shipment to the Woburn location, they take way better care of their aquatics.
Frequently Asked Questions About Petco
Does the Petco Medford location have a vet hospital?
Yes, Petco Medford has a full-service vet hospital.
Does Petco Medford offer vaccinations?
Yes, Petco Medford provides vaccinations.
Does Petco Medford offer curbside pickup?
Yes, curbside pickup is available at Petco Medford. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Medford Petco?
Hamster and guinea pig prices vary by location. Call your Medford Petco at 7813501999 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Medford sell dogs?
No, Medford Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the store hours for Petco in Medford?
Petco Medford is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Medford have veterinary services available?
Yes, Petco Medford features a full-service vet hospital and offers vaccination services for pets.
Can I pick up my Petco order curbside at the Medford location?
Yes, curbside pickup is available at Petco Medford for eligible products.
Does Petco Medford sell dogs and cats?
No, this Petco location does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program at the store.
Are hamsters and guinea pigs available for purchase at Petco Medford?
Availability and prices for hamsters and guinea pigs vary, so please call Petco Medford at 781-350-1999 for details.
What brands and types of products can I find at Petco Medford?
Petco Medford offers a wide range of premium pet foods, supplies, grooming, and training services to keep your pet healthy and happy.
Does Petco Medford offer same-day delivery services?
Yes, Petco Medford offers same-day delivery for orders.
Where can I get my pet groomed near Petco Medford?
You can use Petco Grooming services available within or near the Petco Medford location for professional pet grooming.
Are there any dining options near Petco Medford?
Yes, nearby dining options include Old Country Buffet and The Ford Tavern where you can enjoy American cuisine before or after your pet store visit.
What other stores are nearby that I can visit along with Petco Medford?
Nearby stores include Marshalls, DICK'S Sporting Goods, Kohl's, and Toys "R" Us, great for shopping after you visit Petco.