Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
New kitten visit everyone was professional and helpful.
TB
Tom Beigbeder
Sep 10, 2025
1.0
My cat had an eye infection for months. We were given 3 different antibiotics over the course of several weeks. I tried to explain a medication that had worked a year before but was ignored. I never got to speak to the actual doctor and only got to interact with the technician who relayed information to the vet. I went to a different vet who solved the problem in a single visit.
RK
Regina Kang
Aug 9, 2025
2.0
Very dirty place. From the front of the building being filled with dog poop bags to the terrible urine smell in the lobby. The front desk guy was very helpful and so was a girl when I called. I have been in a different Banfield for years but this one surely needs some love.
EW
esther Wilson
Jul 28, 2025
5.0
Banfield pet hospital Medfield is wonderful.The staff are very caring and loving to my fur baby and meets all her needs.🐺❤️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Medfield?
Banfield Pet Hospital is open Monday to Wednesday and Friday from 8:00 AM to 5:00 PM, Thursday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals to emergency hospitals if needed.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans® can access 24/7 remote general pet care advice via Vet Chat™ on the Banfield app.
What preventive health care services are available at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care such as exams, vaccines, diagnostics, nutrition consultations, dental care, and more, designed to promote ongoing pet health.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments can be spread monthly via automatic withdrawal from a bank account or credit card, or paid in full at enrollment.
What types of appointments are offered at Banfield Pet Hospital?
Appointments include in-room visits with you present, drop-off appointments where you leave your pet and get a call when ready, and virtual visits for Optimum Wellness Plan clients.
What nearby veterinary clinics can I consider besides Banfield Pet Hospital in Medfield?
Nearby, there's Medfield Veterinary Clinic, another local veterinarian, which you might visit for alternative veterinary services or referrals.
Are there any child care or recreational facilities near Banfield Pet Hospital in Medfield?
Yes, The Goddard School offers preschool and child care services nearby, and My Gym Medfield provides children's fitness and gymnastics, making it convenient for families visiting the area.
What community or cultural sites are located near Banfield Pet Hospital?
Nearby landmarks and community services include the American Legion and Medfield American Legion, which host community events and concerts, as well as the historical Aura at Medfield building.