Petco

4.3
709 reviews

About

Pet StorePet supply store
Visit your Mansfield Pet Store located at 280 School St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
280 School St, Mansfield, MA
02048-1810, United States

Hours

Reviews

4.3
694 reviews
5 stars
422
4 stars
160
3 stars
67
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.

Grooming Issues

Several reviews highlighted significant problems with the grooming services, including poor handling of pets and unsatisfactory results.

Customer Service

While some customers reported excellent service, others experienced issues with appointment management and communication, leading to frustration.

Product Availability

Customers expressed disappointment over frequently out-of-stock items, particularly specific pet food brands and supplies.

Vet Services

Feedback on veterinary services was mixed, with some customers appreciating the care provided, while others reported negative experiences and lack of compassion.
  • TM
    taniuska molina
    6 days ago
    5.0
    Excellent service and very friendly to customers, it always makes you want to come back and buy something 😊
  • SO
    Stacey Oleary
    Nov 11, 2025
    5.0
    Cashier super helpful with coupons. Friendly professional just makes we want to come back to a place which gives good customer service!!
  • PD
    Pauline Davignon
    Nov 6, 2025
    5.0
    Looking for specific dog collar.very helpful . every one was helpful
  • DB
    Debbie Blackburn
    Oct 25, 2025
    5.0
    I was looking for a certain type of cat treat. I asked for help and they brought me to the cat treat area and helped find me what I needed to buy. Very helpful
  • AU
    Abbygail Usko
    Oct 9, 2025
    1.0
    I brought my cat Julius in for an appointment to renew his thyroid medications. I only went here because my regular vet had no appointments available. I brought my cat to them, they LIED about his health, gave me pills to give him which DID NOT HELP HIM and he died less than a month later. I put my poor boy through taking pills twice a day every day when I should have been making him comfortable and enjoying my time with him. I have reached out many times and been ignored so here ya go petco. He’s a public review telling everyone that you’d rather make money than be honest with pet parents. I can never get my boy back, but I, and everyone else you have done this to, deserve some sort of compensation. IF YOU LOVE YOUR PETS DO NOT BRING THEM HERE!!!!!

Frequently Asked Questions About Petco

Does the Petco Mansfield location have a vet hospital?

No, Petco Mansfield does not have a full-service vet hospital.

Does Petco Mansfield offer vaccinations?

Yes, Petco Mansfield provides vaccinations.