Banfield Pet Hospital® - Leominster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, compassion, and ability to make pets feel comfortable during visits.
Customer Service
There are mixed reviews regarding customer service, with some praising the helpfulness of staff while others reported rudeness and poor communication.
Wellness Plans
The wellness plans offered are generally viewed positively, providing affordable care options for pet owners.
Inconsistent Experiences
Several customers reported inconsistent experiences, with some expressing satisfaction while others highlighted issues with care quality and communication.
Appointment Issues
Numerous reviews mentioned difficulties with scheduling appointments, including long wait times and overbooking.
LL
Lia
Feb 22, 2026
5.0
There was a scheduling error, but the kind folks at Banfield took responsibility for the error and was able to take my cat’s stitches out when she needed it. The only other option was going back to the emergency vet but I couldn’t afford that. I will be praying for the kind people that helped my cat. Thanks for accommodating us.
GG
Gutto79
Feb 20, 2026
5.0
This is not quite a review but instead a direct thanks to everyone at the Banfield Pet Hospital in Leominster MA.
Today was a very sad day for us since our Beloved trouble maker Sampson left us; but before that he had one last amazing time with some of you the real care givers (veterinary and assistants) that he loved so much. He's love for you all was so amazing that we need make sure not to drive by the hospital location other wise he start to cry and bark inside the car because we didn't stop in order for him go visit you all.
Among the years, we started to developing not just a relationship as a usual pet hospital service providing care for Sampson but something way more than that, was a real relationship around Sampson with a real love and care for him that was beyond anything else imaginable; we become his big and loved family. Sampson always drag me through the front doors going straight into the back to get on the scale ready to explode full of love, asking everyone behind the front desk for attention since this was one of his favorite places to go any time. So, we want to Thank you all from the buttom of our hearts to become part of Sampson family (our family) during all this years; with much love and care for him and with us.
We love you all very much...
DB
Dave Barbato
Feb 19, 2026
5.0
Everyone at Banfield Leominster has been so good with my anxious bulldog, he loves going there to see them. They turned the vet visits into a positive experience for him.
ML
Michelle L.
Dec 16, 2025
5.0
My dog and I feel so welcomed each time we visit. They remember both of us, our needs, and why we are visiting. They share with me how much they enjoy seeing my dog and it makes me smile. We receive quick assistance and great clarity when the doctor calls to give our summary.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Leominster offer?
Banfield Pet Hospital provides preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, comprehensive examinations, microchipping, DNA testing, spay/neuter surgery, and end-of-life care.
What are the operating hours for Banfield Pet Hospital in Leominster?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays as well as major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. During hospital hours, you can call for urgent care advice and possible referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ available on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccinations, diagnostics, nutritional and dental consultations. It is a wellness plan, not insurance, and automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in Leominster?
You can schedule an appointment online via the Banfield website or app, using the provided scheduling links or by calling their main phone number.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital.
What nearby pet-related services can I visit together with Banfield Pet Hospital?
PetSmart, a pet store offering various pet products and services, is located nearby. You can visit PetSmart before or after your veterinary appointment to pick up pet supplies or accessories.
Are there dining options near Banfield Pet Hospital in Leominster?
Yes, there are multiple dining options near Banfield including Taco Bell, Pizza Hut, McDonald's, Dairy Queen, Chipotle Mexican Grill, Popeyes Louisiana Kitchen, and D'Angelo Grilled Sandwiches where you can grab a meal or snack before or after your visit.
What nearby attractions are close to Banfield Pet Hospital that I could visit?
The Dr Arthur Pappas Recreation Complex, which features amusement park and water park activities, is nearby. It can be a fun place to visit before or after your appointment at Banfield.
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