Petco

4.4
596 reviews

About

Pet StorePet supply store
Visit your Hudson Pet Store located at 205 Washington St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
205 Washington St, Hudson, MA
01749-2782, United States

Hours

Reviews

4.4
592 reviews
5 stars
379
4 stars
129
3 stars
36
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of professionalism.

Grooming Issues

Numerous complaints about grooming services, including cancellations, poor communication, and unprofessional behavior from staff.

Product Availability

Customers appreciate the variety of products available, but there are frequent reports of stock issues and inaccurate pricing.

Positive Experiences

Several customers highlighted positive interactions with specific staff members, particularly in training and pet care.

Store Environment

The store is generally described as clean and well-stocked, though some customers noted issues with cleanliness and maintenance.
  • AA
    Aliya
    Nov 9, 2025
    5.0
    My dog looked so happy there :)
  • VM
    Vilma Mandes
    Oct 14, 2025
    3.0
    I specifically came to this place to get my cats a recovery suit because on the website they stated they had them available. We'll they didn't and the only one available was suited more for dogs than cats even though when I asked staff they stated well it shows a cat in the photo so you must be able to use it on your cat even though it doesn't have an opening in the back. I would have had to un snap it for them to use the bathroom which obviously is not going to work for cats.
  • KK
    Kimberly King
    Sep 18, 2025
    5.0
    I want to say that Katie did a wonderful job today working with my buddy, he has separation anxiety and has high anxiety with new people. Katie is definitely a asset to Petco you can tell that she loves animals and has a lot of patience and love for our pets. Thank you Katie see you next time. 🐕‍🦺🦴🐶🐾🐾
  • SO
    sophia onuchit
    Sep 7, 2025
    1.0
    Worst experience ever! petco is a complete scam. They charged me $150 for a useless medication, refused to give me a follow-up, and kept my money. On top of that, the staff treated me with total disrespect just because I don’t speak English – they looked at me with disdain and ignored me. This place is dishonest, unprofessional, and discriminatory. Stay away!
  • KK
    kelvin kelvin
    Sep 7, 2025
    1.0
    Terrible service. They didn't welcome me properly and I had questions about returning a medicine I purchased, but I couldn't. Due to the lack of support from the Petco team when I asked about returning the medicine, they didn't assist me properly. They didn't even help me; they just told me to call the number. I told them they don't speak English very well, and I couldn't get a response.

Frequently Asked Questions About Petco

Does the Petco Hudson location have a vet hospital?

Yes, Petco Hudson has a full-service vet hospital.

Does Petco Hudson offer vaccinations?

Yes, Petco Hudson provides vaccinations.