Petco

4.4
337 reviews

About

Pet StorePet supply store
Visit your Gloucester Pet Store located at 341 Gloucester Crossing for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
341 Gloucester Crossing, Gloucester, MA
01930, United States

Hours

Reviews

4.3
323 reviews
5 stars
198
4 stars
75
3 stars
26
2 stars
9
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is consistently described as friendly, helpful, and knowledgeable, enhancing the shopping experience.

Grooming Services

Grooming services receive high praise, particularly for staff members who go above and beyond for pets.

Product Availability

While many customers find what they need, there are complaints about stock levels and inconsistent availability of certain items.

Pricing Concerns

Several reviews mention that prices are perceived as high, leading some customers to seek alternatives.

Store Experience

The store is generally noted for being clean and organized, though some customers report issues with inconsistent hours.
  • CP
    Catharine Pear
    Oct 8, 2025
    5.0
    Petco at Gloucester Crossing is A+ - especially Ava in grooming! To be completely candid, I took my pup to all the locally owned groomers, but Petco is the best in town. All of the staff are always super friendly to me and to my pittie. I've recommended your grooming services to many people - especially recommend going during Happy Hour!
  • DK
    Diane Kalemkiarian
    Oct 3, 2025
    5.0
    Helpful & prompt service at register. Stock levels need yo be increased.
  • NW
    nancy waddell
    Aug 18, 2025
    5.0
    I always find what I need and the people are friendly and helpful.
  • GK
    Gregory Kimball
    Aug 11, 2025
    5.0
    Their grooming salon is now open 8a-4p on Sunday and Monday! Very excited about this. Hope they update their profile soon!
  • WJ
    Willow Jelly
    Aug 1, 2025
    1.0
    My snake is now going to starve to death because they would not give me and my boyfriend a mouse because he is 17, 18 in less than a month. Not only that, the mice are fancy mice not feeder mice in the first place. They are feeding pets to the snakes. Not worth the money for feeding your snake a pet. Know your breeds people!

Frequently Asked Questions About Petco

Does the Petco Downtown Gloucester location have a vet hospital?

No, Petco Downtown Gloucester does not have a full-service vet hospital.

Does Petco Downtown Gloucester offer vaccinations?

Yes, Petco Downtown Gloucester provides vaccinations.