Petco

4.2
361 reviews

About

Pet StorePet supply store
Visit your Foxboro Pet Store located at 380 Patriot Place for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
380 Patriot Pl, Foxboro, MA
02035, United States

Hours

Reviews

4.2
349 reviews
5 stars
216
4 stars
66
3 stars
31
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.

Animal Care

There are serious concerns regarding the living conditions of animals, particularly fish and reptiles, with reports of neglect and poor health.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor quality and long wait times.

Customer Service

Customer service experiences varied widely, with some praising the staff's helpfulness while others reported rudeness and lack of professionalism.

Store Cleanliness

The store was generally noted as clean and well-stocked, although some areas, particularly the fish section, were criticized for being messy.
  • KF
    Kelli Frederickson
    1 day ago
    1.0
    The manager here has no business overseeing a store full of animals. We pointed out that the three crested geckos they have are stored in the completely wrong conditions. They have them housed like a bearded dragon with a heat lamp and 10% humidity when they are arboreal geckos that should have high humidity and temperatures below 80 degrees. There were no vines available to them and the tank was covered in waste. The geckos were very clearly sick and all had dry stuck shed on them. We told the manager and he told us he had just misted them (a blatant lie) and that he and the several employees who were just standing around at the front of the store were too busy to go look at them. So unacceptable and disappointing.
  • AP
    Amy Peltz
    6 days ago
    5.0
    Great customer service. I am very happy with my purchase
  • GF
    Grace Fu
    Nov 16, 2025
    5.0
    Big store with a lot of products, wasn’t busy when I arrived, but found something interesting.
  • RC
    Rebecca Chaves
    Oct 2, 2025
    5.0
    Jacquline was so helpful. She gave me so much information on my birds that I didn’t know and was so helpful in choosing a Healthy bird food for my lovebirds. She took the time to counsel me about healthy habits for my animals. Also Brian checked us out and was so pleasant and friendly.
  • FA
    French Toast Airsoft
    Sep 25, 2025
    1.0
    The living conditions of the animals here is terrifying… Leopard Geckos kept on carpet, nowhere to hide, in fact their hides are useless because the open side is facing the glass… Don’t have a humid hide either. And the poor ferrets are kept in a small enclosure with no stimulation or anywhere to hide besides that it’s overcrowded.

Frequently Asked Questions About Petco

Does the Petco Foxboro location have a vet hospital?

No, Petco Foxboro does not have a full-service vet hospital.

Does Petco Foxboro offer vaccinations?

Yes, Petco Foxboro provides vaccinations.