Petco

4.2
362 reviews

About

Pet StorePet supply storePetco
Visit your Foxboro Pet Store located at 380 Patriot Place for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
380 Patriot Pl, Foxboro, MA
02035, United States

Hours

Reviews

4.2
350 reviews
5 stars
217
4 stars
66
3 stars
31
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Animal Care

Multiple reviews highlighted serious concerns regarding the living conditions of animals, indicating neglect and poor treatment.

Customer Service

While some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.

Grooming Services

Grooming experiences were mixed, with some customers expressing satisfaction while others reported poor quality and long wait times.

Store Cleanliness

The store was generally noted as clean and well-stocked, although some areas, particularly the fish section, were criticized for being messy.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over pricing and stock issues.
  • LM
    Lynne Mindes
    Dec 14, 2025
    5.0
    Had fun shopping and taking a pet photo with Santa!
  • KF
    Kelli Frederickson
    Nov 22, 2025
    1.0
    The manager here has no business overseeing a store full of animals. We pointed out that the three crested geckos they have are stored in the completely wrong conditions. They have them housed like a bearded dragon with a heat lamp and 10% humidity when they are arboreal geckos that should have high humidity and temperatures below 80 degrees. There were no vines available to them and the tank was covered in waste. The geckos were very clearly sick and all had dry stuck shed on them. We told the manager and he told us he had just misted them (a blatant lie) and that he and the several employees who were just standing around at the front of the store were too busy to go look at them. So unacceptable and disappointing.
  • AP
    Amy Peltz
    Nov 17, 2025
    5.0
    Great customer service. I am very happy with my purchase
  • GF
    Grace Fu
    Nov 16, 2025
    5.0
    Big store with a lot of products, wasn’t busy when I arrived, but found something interesting.
  • RC
    Rebecca Chaves
    Oct 2, 2025
    5.0
    Jacquline was so helpful. She gave me so much information on my birds that I didn’t know and was so helpful in choosing a Healthy bird food for my lovebirds. She took the time to counsel me about healthy habits for my animals. Also Brian checked us out and was so pleasant and friendly.

Frequently Asked Questions About Petco

Does the Petco Foxboro location have a vet hospital?

No, Petco Foxboro does not have a full-service vet hospital.

Does Petco Foxboro offer vaccinations?

Yes, Petco Foxboro provides vaccinations.