Banfield Pet Hospital

3.7
162 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Everett provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
5 Mystic View Rd, Everett, MA
02149, United States

Hours

Reviews

3.7
161 reviews
5 stars
96
4 stars
11
3 stars
6
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness and attentive care towards pets, highlighting their expertise and compassion.

Communication Issues

Numerous reviews mentioned difficulties in reaching the clinic by phone, with many customers experiencing long wait times or no response at all.

Appointment Availability

Customers expressed frustration with the difficulty in scheduling appointments, particularly for urgent care, and noted long wait times for services.

Mixed Experiences

While some customers had positive experiences with the veterinary care, others reported serious concerns regarding the quality of care and communication, leading to dissatisfaction.

Pricing Concerns

Several reviews indicated that customers found the pricing to be high, especially in relation to the services provided and the wellness plans.
  • EF
    Eileen Farah
    Nov 5, 2025
    5.0
    I received excellent care of my pet since my dog began to receive veterinary care at Benfield in Woburn. .He is rather new to Banfield in Woburn. He most recently was evaluated for Cushings Disease.
  • KH
    Karen Higgins
    Oct 5, 2025
    5.0
    Kindest people ever!! They truly know their stuff and they show it in the love and care of our fur babies 🐾
  • SS
    stephanie s
    Oct 2, 2025
    5.0
    I love bringing my dog here. They treat her with such great care. She’s a puppy and can be a little rambunctious but everyone here does great with her. Such a great team working at this location in Everett.
  • EM
    Eyleen Mitchell
    Sep 24, 2025
    5.0
    Sasha been a Banfield for almost 8 years. Thanks for taking care of my fur baby. I used to take her to Cambridge location but location close so we decided to visit the Everett location. Vet and staff are very friendly and helpful.
  • CC
    Chaimaa Chkounda
    Sep 21, 2025
    1.0
    If I could give 0 stars I would. My cat just got her spay done and I’ve been to the ER twice, lost $600, and when I took her here after the ER visit they told me she is fine, which she isn’t because her sutures are completely open and I need her to be restitched. Do not bring your cat here for a spay job go anywhere else. My cat is hurt and she is in need of urgent care DO NOT BRING YOUR PET HERE

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.