Brand Certified
Banfield Pet Hospital
3.7(175 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
5 Mystic View Rd, Everett, MA
02149, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(617) 387-1143
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Everett provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.7
175 reviews
5 stars
106
4 stars
12
3 stars
7
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising the staff's kindness and attentiveness, while others report issues with responsiveness and rudeness.
Veterinary Care
Many customers appreciate the quality of veterinary care provided, noting the expertise and compassion of the veterinarians and staff.
Appointment Issues
Numerous reviews highlight difficulties in scheduling appointments, including long wait times, cancellations, and challenges in reaching the clinic by phone.
Facility Conditions
Some customers expressed dissatisfaction with the cleanliness and organization of the facility, particularly regarding the handling of pets during visits.
Pricing Concerns
Several reviews mention high prices for services and dissatisfaction with the value of the wellness plans offered.
- LLLee LeeFeb 21, 20265.0Had my pups visit today with Dr Richmond and he was great! He answered all my questions, was patient and kind. He really explained my pups visit thoroughly. Made me comfortable leaving pup Enzo in such good hands today. I definetly recommend him!
- AKAndrea KFeb 19, 20263.0I love Banfield Hospitals but my most recent visit was not the better. My cat was traumatized and uncooperative so had to return the following day after giving her sedative medication. The second visit they were able to complete the exam but when I opened her crate the smell was atrocious. I have never had this experience in the past. Very disappointed. May try a different facility next visit.
- CDChristine Daly-DeveauFeb 19, 20264.0Very pleasant first time experience.
- DHDeborah HarrisonFeb 11, 20265.0100% Above and beyond measurably service of excellence!!! Thank you Compassionately once again Banfield for taking such great care of "Lil"!!!
- SCSarah ClarkeFeb 2, 20265.0I love this place for my dog they really care a nd understanding. They are eagered to help when in need. The front desk is extremly nice and caring. I dealt with Daniel with my son on the autism spectrum and he was so understanding and had patience with him. Really recommand this place for your animal care.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
What is an Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, screenings, and dental care, designed to keep your pet healthy year-round.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly with automatic withdrawals or credit card charges, or opt to pay in full at enrollment.
What are the appointment types available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's regular operating hours?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Where is Banfield Pet Hospital located in Everett, MA?
It is located at 5 Mystic View Rd, Everett, MA 02149.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield requires appointments for visits.
Which nearby stores can I visit before or after my appointment at Banfield Pet Hospital?
You can visit nearby stores like PetSmart for pet supplies, The Home Depot for hardware needs, and Starbucks for coffee.
How can nearby places like UPS Access Point help me when visiting Banfield Pet Hospital?
UPS Access Point nearby provides courier and shipping services, which can be convenient if you need to send parcels during your trip to Banfield.
What entertainment or shopping options are close to Banfield Pet Hospital in Everett?
Nearby you can explore Gateway Center shopping mall, Party City for party supplies, or Texas Roadhouse for dining.
Brand Certified Facts from Banfield Pet Hospital
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