Banfield Pet Hospital® - Everett provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness and attentive care towards pets, highlighting their expertise and compassion.
Communication Issues
Numerous reviews mentioned difficulties in reaching the clinic by phone, with many customers experiencing long wait times or no response at all.
Appointment Availability
Customers expressed frustration with the difficulty in scheduling appointments, particularly for urgent care, and noted long wait times for services.
Mixed Experiences
While some customers had positive experiences with the veterinary care, others reported serious concerns regarding the quality of care and communication, leading to dissatisfaction.
Pricing Concerns
Several reviews indicated that customers found the pricing to be high, especially in relation to the services provided and the wellness plans.
EF
Eileen Farah
Nov 5, 2025
5.0
I received excellent care of my pet since my dog began to receive veterinary care at Benfield in Woburn. .He is rather new to Banfield in Woburn. He most recently was evaluated for Cushings Disease.
KH
Karen Higgins
Oct 5, 2025
5.0
Kindest people ever!! They truly know their stuff and they show it in the love and care of our fur babies 🐾
SS
stephanie s
Oct 2, 2025
5.0
I love bringing my dog here. They treat her with such great care. She’s a puppy and can be a little rambunctious but everyone here does great with her. Such a great team working at this location in Everett.
EM
Eyleen Mitchell
Sep 24, 2025
5.0
Sasha been a Banfield for almost 8 years. Thanks for taking care of my fur baby. I used to take her to Cambridge location but location close so we decided to visit the Everett location. Vet and staff are very friendly and helpful.
CC
Chaimaa Chkounda
Sep 21, 2025
1.0
If I could give 0 stars I would. My cat just got her spay done and I’ve been to the ER twice, lost $600, and when I took her here after the ER visit they told me she is fine, which she isn’t because her sutures are completely open and I need her to be restitched. Do not bring your cat here for a spay job go anywhere else. My cat is hurt and she is in need of urgent care DO NOT BRING YOUR PET HERE
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
What is an Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, screenings, and dental care, designed to keep your pet healthy year-round.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly with automatic withdrawals or credit card charges, or opt to pay in full at enrollment.
What are the appointment types available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's regular operating hours?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Where is Banfield Pet Hospital located in Everett, MA?
It is located at 5 Mystic View Rd, Everett, MA 02149.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield requires appointments for visits.
Which nearby stores can I visit before or after my appointment at Banfield Pet Hospital?
You can visit nearby stores like PetSmart for pet supplies, The Home Depot for hardware needs, and Starbucks for coffee.
How can nearby places like UPS Access Point help me when visiting Banfield Pet Hospital?
UPS Access Point nearby provides courier and shipping services, which can be convenient if you need to send parcels during your trip to Banfield.
What entertainment or shopping options are close to Banfield Pet Hospital in Everett?
Nearby you can explore Gateway Center shopping mall, Party City for party supplies, or Texas Roadhouse for dining.