Visit your Dedham Pet Store located at 550 Providence Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Multiple customers reported unsatisfactory grooming experiences, including incomplete services and unprofessional behavior from groomers.
Customer Service
Feedback on customer service is mixed; while some praised the friendliness and helpfulness of staff, others reported rudeness and lack of professionalism.
Product Availability
Customers noted a good selection of pet products, but some experienced low inventory on specific items.
Store Environment
The store is generally described as clean and well-organized, though some customers found the atmosphere unwelcoming due to strong air fresheners or staff behavior.
Veterinary Services
The veterinary services received positive feedback for professionalism and care, although there were complaints about appointment management.
KB
Kate Benedetto
Nov 4, 2025
5.0
Lots of stock, helpful staff
ED
Essex Davidson
Oct 22, 2025
1.0
I had a very disappointing experience with the groomer Jonathan at Petco Dedham. He falsely claimed that my dog was “matted,” but when I took my dog to the vet, I paid $150 only to have it confirmed that there was no matting at all.
Jonathan even admitted in person that he isn’t educated or experienced in grooming curly-haired dogs which explains why he refused to groom my pup. Instead of being honest, he made an inaccurate claim that cost me time and money.
To make matters worse, the managers at this location seemed completely confused about how to handle the situation and did nothing to make it right. If you have a curly-haired dog or expect professionalism, stay away from Petco Dedham.
JJ
JAVO
Oct 20, 2025
4.0
I this place is always help to keep my pets feed.
MD
Madison Dowdy
Oct 13, 2025
1.0
They messed up my cats leukemia shots. They were supposed to do the blood test, wait for the results, then go ahead with the shot. Instead, after waiting 20 minutes they told me I was good to go, then on my way home they called me to say they forgot to do the shot, and that I’d have to request for it my third time coming back because they marked it as complete. I came back the other day and they said they couldn’t do it then and that I’d have to come back a 4th time instead of a third, they also have a time limit on the shot so I have to go back the day before I leave for an important trip and take work off. I also paid for the premium package that includes microchipping, they did not disclose that after the microchip was put in I’d have to pay an extra $200 to see anything. The nurse was also extremely rude the second time I came back. Do not come here! Super disorganized and unprofessional
PS
Paul S
Oct 4, 2025
5.0
Awesome. The staff could not be friendlier. The guys in the tropical fish dept. are knowledgeable, and willing to chat at length about the fish and plants.
Does the Petco Dedham location have a vet hospital?
No, Petco Dedham does not have a full-service vet hospital.
Does Petco Dedham offer vaccinations?
Yes, Petco Dedham provides vaccinations.
Does Petco Dedham offer curbside pickup?
Yes, curbside pickup is available at Petco Dedham. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Dedham Petco?
Hamster and guinea pig prices vary by location. Call your Dedham Petco at 7812510567 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Dedham sell dogs?
No, Dedham Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Dedham offer for pet care?
Petco Dedham provides premium pet foods, expert training, grooming, and vaccination services for your pets.
Does Petco Dedham have a full-service veterinary hospital?
No, Petco Dedham does not have a full-service vet hospital.
Can I get my pet vaccinated at Petco Dedham?
Yes, vaccination services are available at Petco Dedham.
Are dogs or cats sold at Petco Dedham?
No, dogs and cats are not sold at Petco Dedham, but you can meet adoptable pets through the Petco Love program in partnership with local animal welfare organizations.
Is curbside pickup available at Petco Dedham?
Yes, Petco Dedham offers curbside pickup for eligible products.
What are the store hours for Petco Dedham?
Petco Dedham is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I schedule grooming services at Petco Dedham?
You can book grooming services online via the Petco grooming reservation link specific to the Dedham location.
What payment options are accepted at Petco Dedham?
Petco Dedham accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Where is Petco Dedham located and how accessible is it?
Petco Dedham is located at 550 Providence Hwy, Dedham, MA 02026, with wheelchair accessible entrance, parking, and restroom facilities.
Are there any nearby places of interest around Petco Dedham that customers might want to visit?
Yes, nearby attractions include Vetco Total Care Animal Hospital for veterinary services, Starbucks for coffee, and Tahiti Restaurant and Cocktail Lounge for dining.
How can nearby businesses like Starbucks enhance a visit to Petco Dedham?
Customers can enjoy a coffee at Starbucks before or after shopping at Petco Dedham, making their visit more convenient and enjoyable.
What other pet-related services are available near Petco Dedham?
Vetco Total Care Animal Hospital nearby provides veterinary care, and other nearby Petco groomers offer grooming services.
Can I combine my visit to Petco Dedham with other nearby services?
Yes, you can visit nearby beauty salons like MOP Hair Salon or enjoy dining at Tahiti Restaurant after your trip to Petco Dedham.