Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Burlington Pet Store located at 51 Middlesex Turnpike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
402 reviews
5 stars
224
4 stars
84
3 stars
31
2 stars
15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and knowledgeable staff, there were significant complaints about rude service and unprofessional behavior from certain employees.
Grooming Issues
Several reviews highlighted poor grooming experiences, including mishandling of pets and unsatisfactory results, leading to a loss of trust in the grooming services.
Product Availability
Customers noted a limited selection of products and inconsistent inventory, with some expressing disappointment in the availability of specific items.
Animal Care Concerns
There were serious concerns raised about the living conditions of animals in the store, with customers reporting inadequate care and housing for pets.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, particularly with specific staff members who provided excellent service and care.
- NKNancy KimNov 7, 20255.0Friendly helpful staff!
- MLMichelle Donnelly LuceNov 6, 20255.0The team was knowledgeable, professional, and passionate about the animals they serve!
- JAJoseph AttanasioNov 2, 20255.0Came in, clean store! Grabbed what I needed the cashier was very sociable and pleasant to be around! Very kind and helpful atmosphere!
- CECarroll EaglesOct 17, 20255.0I found all that I was looking for
- ACAvery ClarkSep 23, 20255.0I always have a great experience at this Petco! You can really tell the employees care about the animals and their customers. They’re friendly, knowledgeable, and always willing to help with questions. It feels good shopping here knowing the staff genuinely love what they do.
Frequently Asked Questions About Petco
Does the Petco Burlington location have a vet hospital?
Yes, Petco Burlington has a full-service vet hospital.
Does Petco Burlington offer vaccinations?
Yes, Petco Burlington provides vaccinations.
Does Petco Burlington offer curbside pickup?
Yes, curbside pickup is available at Petco Burlington. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Burlington Petco?
Hamster and guinea pig prices vary by location. Call your Burlington Petco at 7812217160 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Burlington sell dogs?
No, Burlington Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Burlington offer for pet health?
Petco Burlington has a full-service vet hospital and provides vaccinations for pets.
Does Petco Burlington provide curbside pickup for orders?
Yes, curbside pickup is available for all eligible products at Petco Burlington.
Can I purchase hamsters or guinea pigs at Petco Burlington?
Prices and availability for hamsters and guinea pigs vary; please call 781-221-7160 for details or visit the companion animal website.
Does Petco Burlington sell dogs or cats?
No, Petco Burlington does not sell dogs or cats but partners with local organizations for pet adoption through the Petco Love program.
What are Petco Burlington's store hours on weekdays?
Petco Burlington is open from 9:00 AM to 9:00 PM Monday through Saturday.
Is Petco Burlington accessible to customers with disabilities?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
What payment methods are accepted at Petco Burlington?
Petco Burlington accepts credit cards, debit cards, and mobile NFC payments.
Are there any nearby grocery stores customers can visit when coming to Petco Burlington?
Trader Joes and H Mart are nearby grocery stores where customers can shop before or after visiting Petco Burlington.
Where can I find veterinary services near Petco Burlington?
The Vetco Vaccination Clinic is a nearby veterinarian offering pet vaccination services.
What dining options are near Petco Burlington for a meal during my visit?
Nearby dining options include Tous Les Jours (coffee shop), McDonald's (fast food), Viet Citron (Vietnamese restaurant), Burger King, and San Soo Kap San Sushi.