Business Details
About
VeterinarianDog TrainerPet GroomerPet Boarding Service
JM Pet Resort & Veterinary Clinic has the largest selection of raw diets in Brockton, MA with a strong emphasis on holistic natural care. Homeopathic and herbal remedies. Strong expertise in both dogs and cats. Special emphasis on nutritional support. You will only find the best in customer service and pet care at JM Pet Resort & Veterinary Clinic. All of our pet experts are here to help you and your pets in every way we can. Types of Pets JM Pet Resort & Veterinary Clinic Carries Food and Supplies for: Dog - Cat Pet Services We Offer: Day Care -Dog & Cat Boarding -Dog Training -Dog & Cat Grooming -Local Delivery -Nutritional Counseling -Pet Store Service Areas: Brockton, MA
Location
JM Pet Resort & Veterinary Clinic
1014 Pearl Street, Brockton, MA
02301, United States
Hours
Reviews
4.6
600 reviews
5 stars
493
4 stars
52
3 stars
16
2 stars7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, compassion, and dedication to providing excellent care for pets.
Communication
Several reviews highlighted the importance of communication, with many customers appreciating regular updates about their pets during boarding.
Facility Quality
The facility is frequently described as clean, well-equipped, and accommodating, contributing to a positive experience for both pets and their owners.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding specific incidents of poor care and communication, particularly concerning cats.
Training and Services
Customers expressed satisfaction with the training programs and various services offered, noting improvements in their pets' behavior and well-being.
- TJTrinaka JamisonJan 2, 20265.0I entrusted my two babies, Mabel and Mille to JM Resort over the holiday break. Crystal, who is the lead cat whisperer, took her time, explaining everything and giving me a tour of the feline areas. I received updates on my babies every day Millie, the gray tabby, broke off a claw whilst pawing at the door to her kennel. They contacted me IMMEDIATELY. After answering all my helicopter parent questions, I hung up the phone knowing my babies were in good hands. The next day I received a text letting me know Mabel, my orange tabby, had thrown up bile. They assured me this was most likely stress induced and I agreed. Upon arrival for pickup, I was greeted by several friendly employees, some of whom remembered me from registering and booking my pet sitting. I cannot stress how grateful I am to JM Resort. Without their services, I would have been very anxious and unable to enjoy my trip to see family for the holidays. They contacted me after I picked up my cats to tell me they had refunded some money for the individual attention fee as my cats were uninterested. They didn't have to inform me of that, so I really appreciate their honesty and integrity. I would DEFINITELY and unreservedly refer anyone to JM Resort if they're looking for someone to watch over their beloved pet and family member.
- EWEmily WrenDec 29, 20255.0It feels redundant to write this when all the reviews talk about what a life saver JM is - but I could not agree more. It took me a very long time of trial and error finding a place that would work for my reactive dog Mabel, and I will never leave JM now. She just LOVES Brian, one of the awesome dog walkers, and some of the other staff members there. Even the staff who are not as familiar with her are confident in how to interact (or not interact) with her - it’s very clear that someone is training the staff extremely throughly, and it helps me feel comfortable having her there when she can be a mixed bag with strangers. Ariana at the front desk is a delight to work with, she recently helped me out when I didn’t read the fine print of the packages well enough. Whoever is running this place is doing an EXCELLENT job. Staff is great, hours are plenty open for early drop offs and late enough for pickups, and they have a wide variety of services available. Thank you so much for making our lives 10x easier and taking such good care of our two dogs!
- JHJaime José HernándezDec 16, 20251.0Please do not go here, my girlfriend’s dog is not the same after
- LLLaura LeboNov 24, 20255.0I am extremely happy with the care and attention my dogs get at JM! This day care was recommended by a friend for my two rescue dogs, who need a little "extra" effort to be their best selves. At JM they get that and more! I have gotten extremely detailed updates about any medical issues while boarding, how they are doing when training, how they do in their play group, etc. My older dog especially was very difficult to walk, having not had any consistent training or home for the first 3 years of life and it was very slow going for me to work on that myself. After a few weeks of doing playtrain and getting extra training, he's (mostly) a delight on leash and most importantly he loves going! My younger dog took awhile to warm up but with their patience and positive reinforcement she too now hops right in the car happy when it's time to "go to school." The staff knows them by name, it's so warm and welcoming. I can't recommend enough!
- LWLee WebsterNov 9, 20255.0The first place my not-so-socialized dog could be boarded and had no issues at! The place is great for small dogs because I'm pretty sure they separate them from the big dogs, so no dogs or owners are anxious. We had him groomed, which he hates, and the groomer said he was amazing! He didn't try to nip at her at all because he felt so safe. I cannot recommended this place enough, and we will be using them for boarding, grooming, vaccines, etc. till the day Walter crosses the rainbow bridge.
Frequently Asked Questions About JM Pet Resort & Veterinary Clinic
What are the operating hours of JM Pet Resort & Veterinary Clinic?
JM Pet Resort & Veterinary Clinic is open Monday to Friday from 6:00 AM to 8:00 PM, and Saturday to Sunday from 8:00 AM to 6:00 PM. The clinic is closed on major holidays such as Thanksgiving, Christmas, and Independence Day.
Does JM Pet Resort & Veterinary Clinic offer pickup and delivery services?
Yes, the clinic offers in-store pickup, curbside pickup, and delivery services for your convenience.
What types of pet food brands are available at JM Pet Resort & Veterinary Clinic?
They carry a wide range of pet food brands including 2 Hounds Design, ACANA, Blue Buffalo, Merrick, Fromm, Raw Dog Food, Prescription Cat Food, among many others focused on holistic and natural care.
What pet services are provided at JM Pet Resort & Veterinary Clinic?
The clinic offers day care, dog and cat boarding, dog training, grooming, nutritional counseling, dental clinic services, and local delivery.
Where is JM Pet Resort & Veterinary Clinic located?
It is located at 1014 Pearl Street, Brockton, MA 02301, USA.
Which languages are spoken at JM Pet Resort & Veterinary Clinic?
The clinic provides services in both English and Spanish to accommodate a diverse clientele.
Is JM Pet Resort & Veterinary Clinic affiliated with any local business organizations?
Yes, it is associated with the Metro South Chamber-Commerce, supporting regional business collaboration.
How can customers use nearby places to enhance their visit to JM Pet Resort & Veterinary Clinic?
Customers can visit nearby spots like Pearl St Express Coffee and More for a coffee before their pet's appointment, or enjoy a meal at Georgio's or Little Sami's afterward. These nearby dining options offer convenience and relaxation during your visit.
Are there nearby medical facilities that pet owners might find useful when visiting JM Pet Resort & Veterinary Clinic?
Yes, nearby medical facilities include ACE Surgical Supply and MedWell Health and Wellness Centers, which offer medical supplies and wellness services that could be relevant for pet owners needing additional health resources.
What nearby transportation or shuttle services can help customers reach JM Pet Resort & Veterinary Clinic?
Bourne Limousine Service offers limo and airport shuttle services nearby, providing convenient transportation options to and from the clinic.