Petco is your trusted pet store near you in Brighton. Visit your local Petco at 304 Western Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Brighton Petco today.
Many customers reported rude and unhelpful staff, leading to a negative shopping experience.
Grooming Issues
Several reviews highlighted poor grooming services, including injuries to pets and unprofessional behavior from staff.
Animal Care Concerns
Customers expressed serious concerns about the treatment of live animals, including dead fish and inadequate care for pets.
Mixed Experiences
While some customers praised helpful and friendly staff, others reported long wait times and disorganization in the store.
MH
Mia Hand
2 days ago
1.0
I’ve been to this store a few time to buy things for my pets. Almost every time I have been I have come across sales employees who are not the most respectful. I get it—you’re on your feet all day dealing with people and their animals, etc. I have had cashiers role their eyes at me when I change my mind about an item or stare at me and give me one word sentences during checking out. It is sort of ridiculous. I say give your money to a mom and pop store before coming here.
GC
Ginny Chung
Feb 15, 2026
5.0
Friendly cashier and have everything and service in petco. Just one stop shop
PT
Paola TR
Jan 24, 2026
2.0
The staff working here are very rude which ruins the customer experience. You're better off going to Pet Smart.
HH
Hena
Jan 24, 2026
1.0
I had a very disappointing experience at this Petco location. I came in with my family to browse and purchase items, and the moment we walked in, an employee named Eric rudely asked whether we were just there to wait for the restaurant next door or if we were actually going to buy something.
The assumption alone was disrespectful, but the tone made it worse — it came across as dismissive and unwelcoming. No customer should be treated that way simply for entering a store. We were made to feel uncomfortable before even having a chance to shop.
Customer service like this reflects poorly on the store, and it’s not an experience that makes me want to return. I hope management addresses how customers are greeted and spoken to in the future.
I will not be returning to this location.
II
Ice
Jan 19, 2026
1.0
I visited the Petco Brighton store and was extremely disappointed by the service. The staff member we interacted with was unprofessional and condescending, making us feel extremely unwelcome. Their attitude suggested assumptions about our ability to afford pets, which was both rude and inappropriate.
I hope Petco addresses this issue to ensure all customers are treated with respect and professionalism.
Does the Petco Brighton location have a vet hospital?
Yes, Petco Brighton has a full-service vet hospital.
Does Petco Brighton offer vaccinations?
Yes, Petco Brighton provides vaccinations.
Does Petco Brighton offer curbside pickup?
Yes, curbside pickup is available at Petco Brighton. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Brighton Petco?
Hamster and guinea pig prices vary by location. Call your Brighton Petco at 6172548800 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Brighton sell dogs?
No, Brighton Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Brighton located?
Petco Brighton is located at 304 Western Ave, Brighton, MA 02135.
What are the operating hours of Petco Brighton?
Petco Brighton is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Brighton offer veterinary services?
Yes, Petco Brighton has a full-service veterinary hospital providing services including vaccinations.
Can I order pet supplies online for pickup or delivery from Petco Brighton?
Yes, Petco Brighton offers curbside pickup and same-day delivery for eligible products.
Does Petco Brighton sell dogs or cats?
No, Petco Brighton does not sell dogs or cats. However, you can find pets available for adoption through the Petco Love program at the store.
Is Petco Brighton accessible for customers with disabilities?
Yes, Petco Brighton has wheelchair-accessible entrances, parking, and restrooms to accommodate customers with disabilities.
Are there coffee shops near Petco Brighton where I can relax before or after my visit?
Yes, Starbucks is located nearby and offers coffee and refreshments for a relaxing break.
Can I get a bite to eat near Petco Brighton while shopping?
Yes, several restaurants such as Spring Shabu-Shabu, Maki Maki, Casa Caña, McDonald's, and Jimmy John's are near Petco Brighton for dining options.
Where can I find banking services close to Petco Brighton?
Nearby banking options include Bank of America ATM, Century Bank, Eastern Bank, and Citizens Bank for your financial needs.
What other services or amenities are available near Petco Brighton?
Nearby amenities include Yal-Day-New Day Care Center for childcare, Shield System Car Wash for auto detailing, and Amplify Fitness gym for workouts.
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