Petco Grooming

4.7
155 reviews

Hours

Reviews

4.6
130 reviews
5 stars
106
4 stars
12
3 stars
3
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Many customers praised the grooming quality and care provided by specific groomers, noting their attentiveness and skill.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and caring towards pets.

Inconsistency

Some customers reported negative experiences with grooming services, including poor communication and unsatisfactory results.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that grooming costs were high or not justified by the service received.
  • SD
    Susan Doiron
    Dec 25, 2025
    5.0
    Lovely groomer-took great care of my dog who was nervous and had her at ease by the end of her grooming. Thank you, Crystal.
  • JJ
    J Joyce
    Dec 1, 2025
    5.0
    Absolutely love that PetCo has cat only hours. Wish it was offered in more locations.
  • FN
    Francine Nicholson
    Nov 25, 2025
    5.0
    Accessible location, love my groomer, A bit pricy, have 3 animals
  • SS
    Stevevomac327
    Oct 27, 2025
    5.0
    PETCO is a great place to take your pets, Excellent workers, Very attentive and they are great with your pet. I have been grooming my dog there for over 3 years now
  • ED
    Essex Davidson
    Oct 22, 2025
    1.0
    I had an extremely frustrating experience at the Petco in Avon, MA with groomer Lana. Before my visit, I explained that another groomer, Jonathan from the Dedham location, had falsely claimed that my dog was matted even though my vet confirmed in writing (after a $150 visit) that there was no matting at all. Lana reassured me over the phone that she would take good care of my dog and handle his grooming properly, so I drove 1 hour and 30 minutes to the Avon location based on that promise. However, once there, she spent about ten minutes feeling around my dog, trying to find something wrong, and ultimately said, “I agree with Jonathan your dog is matted,” even after I showed her the signed vet paperwork proving otherwise. It’s very disappointing that another groomer would ignore clear veterinary proof and rely on inaccurate assessments. It’s also concerning that both groomers seem uneducated in caring for curly-haired dogs, yet are representing Petco as professionals. If you have a curly-haired dog or expect trained, honest service, I do not recommend the Avon Petco grooming salon. Petco needs to provide proper education and accountability for their groomers customers should not have to waste time, money, and long drives just to be turned away for inaccurate reasons.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Avon?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Avon take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.