Business Details
About
Pet Groomer
Location
Hours
Reviews
4.6
127 reviews
5 stars
104
4 stars
12
3 stars
3
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Grooming Quality
Many customers praised the grooming quality, noting that their pets came out looking great and well cared for.
Staff Attitude
The staff is frequently described as friendly, professional, and caring towards pets, creating a positive experience for both pets and their owners.
Inconsistency
Some customers reported inconsistent experiences, with a few expressing dissatisfaction with specific groomers or service quality.
Communication Issues
A few reviews highlighted problems with communication, particularly regarding wait times and appointment management.
Customer Loyalty
Despite some negative experiences, many customers expressed loyalty to the business, often returning for grooming services and recommending it to others.
- CACathy AmadoOct 29, 20255.0Always prompt with my Kody and esplaun any issues she may be having
- SSStevevomac327Oct 27, 20255.0PETCO is a great place to take your pets, Excellent workers, Very attentive and they are great with your pet. I have been grooming my dog there for over 3 years now
- EDEssex DavidsonOct 22, 20251.0I had an extremely frustrating experience at the Petco in Avon, MA with groomer Lana. Before my visit, I explained that another groomer, Jonathan from the Dedham location, had falsely claimed that my dog was matted even though my vet confirmed in writing (after a $150 visit) that there was no matting at all. Lana reassured me over the phone that she would take good care of my dog and handle his grooming properly, so I drove 1 hour and 30 minutes to the Avon location based on that promise. However, once there, she spent about ten minutes feeling around my dog, trying to find something wrong, and ultimately said, “I agree with Jonathan your dog is matted,” even after I showed her the signed vet paperwork proving otherwise. It’s very disappointing that another groomer would ignore clear veterinary proof and rely on inaccurate assessments. It’s also concerning that both groomers seem uneducated in caring for curly-haired dogs, yet are representing Petco as professionals. If you have a curly-haired dog or expect trained, honest service, I do not recommend the Avon Petco grooming salon. Petco needs to provide proper education and accountability for their groomers customers should not have to waste time, money, and long drives just to be turned away for inaccurate reasons.
- LHLance HayesOct 16, 20255.0Awesome job all the time
- KGKiki GSep 30, 20255.0Always good service and professional! The Groomer is very knowledgeable and customer friendly. She informs me of next steps and executes it as stated.
Frequently Asked Questions About Petco Grooming
How much is dog grooming at Petco Avon?
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Avon take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Avon do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Avon?
Petco Grooming in Avon is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
How can I book a grooming appointment at Petco Grooming Avon?
You can reserve a grooming appointment online through their reservation website: https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=1802
What is the cost of dog grooming services at Petco Avon?
The cost varies depending on the dog's size, coat type, and services requested. Contact the Avon location for an estimate. A consultation is included at the appointment's start to discuss services and pricing.
How long does a typical dog grooming appointment take at Petco Avon?
Appointment length depends on the dog's size and services requested. Estimated completion time is given at the appointment start. Many a la carte services take around 5 minutes. Express service is available for an additional $12.
Does Petco Grooming Avon offer nail trimming services?
Yes, nail trimming for dogs and cats is available either as an a la carte service or included in grooming packages.
Where is Petco Grooming Avon located?
It is located at 20 Stockwell Dr, Avon, MA 02322, USA.
What nearby places can I visit before or after grooming my pet at Petco Avon?
Nearby you can visit Vetco Vaccination Clinic for your pet's health needs or the South of Boston Arts Market for unique shopping experiences.
Are there convenient stores near Petco Grooming Avon for additional pet supplies or services?
Yes, nearby locations include another Petco store offering pet training and supplies, and Michaels for craft and pet-related items.
What dining options are available nearby Petco Grooming Avon?
You can find dining options such as Dunkin' for coffee and snacks, Subway for sandwiches, and Krispy Krunchy Chicken for chicken meals close by.
Can I find automotive services near Petco Grooming Avon?
Yes, automotive needs can be met at nearby locations like NTB - National Tire & Battery and Town Fair Tire for tire repair and sales.