Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Avon Pet Store located at 20 Stockwell Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
944 reviews
5 stars
554
4 stars
216
3 stars
83
2 stars
19
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and helpful, there were several complaints about rude and unprofessional behavior from certain employees.
Grooming Services
Grooming experiences were mixed; some customers were very satisfied with the care their pets received, while others reported serious issues such as injuries and unprofessional handling.
Product Availability
Customers frequently noted that the store often runs low on stock for various pet supplies, leading to frustration.
Customer Service
Overall customer service experiences varied significantly, with some customers reporting excellent service while others encountered dismissive or unhelpful staff.
Store Cleanliness
The store was generally described as clean and well-organized, although some customers reported unpleasant odors.
- JPJohn Paxton4 days ago3.0I do not know what the issue was but this store had zero of any kind of Eukanuba dog food
- VWVictoria WatsonNov 3, 20251.0Friendly staff overall. However, we bought a moss ball from this store and added it to our turtle tank. Two weeks later a brown algae formed on the sides of the tank, yet the water looked clear from above. A few days later, our 17 year old turtle died. My entire family is beyond distraught due to the death of our healthy turtle.
- EMEveryone's MamaNov 2, 20255.0Very clean organized and wonderful staff I replaced a fresh pet freezer there was no dirt or dust behind it inside was neat and clean as well
- MWmike whitneyOct 25, 20251.0If petco is having a scratch off promo, they should carry the scratch off. I spent 20 min picking out$60 of treats and food to get to register to be told they don't know where they are. I canceled my order and will buy from another pet store. Too bad as I just started buying from Petco
- EDEssex DavidsonOct 22, 20251.0I had an extremely frustrating experience at the Petco in Avon, MA with groomer Lana. Before my visit, I explained that another groomer, Jonathan from the Waltham location, had falsely claimed that my dog was matted even though my vet confirmed in writing (after a $150 visit) that there was no matting at all. Lana reassured me over the phone that she would take good care of my dog and handle his grooming properly, so I drove 1 hour and 30 minutes to the Avon location. once there, Lana spent about ten minutes feeling around my dog, trying to find something wrong, and ultimately said, “I agree with Jonathan your dog is matted,” even after I showed her the signed vet paperwork proving otherwise. It’s very disappointing that another groomer would ignore clear veterinary proof and rely on inaccurate assessments. It’s also concerning that both groomers seem uneducated in caring for curly-haired dogs, yet are representing Petco as professionals. If you have a curly-haired dog or expect trained, honest service, I do not recommend the Avon Petco grooming salon. Petco needs to provide proper education and accountability for their groomers customers should not have to waste time, money, and long drives just to be turned away for inaccurate reasons.
Frequently Asked Questions About Petco
Does the Petco Avon location have a vet hospital?
Yes, Petco Avon has a full-service vet hospital.
Does Petco Avon offer vaccinations?
Yes, Petco Avon provides vaccinations.
Does Petco Avon offer curbside pickup?
Yes, curbside pickup is available at Petco Avon. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Avon Petco?
Hamster and guinea pig prices vary by location. Call your Avon Petco at 5085804055 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Avon sell dogs?
No, Avon Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Avon?
The Petco store is located at 20 Stockwell Dr, Avon, MA 02322, USA.
What are the operating hours for Petco Avon?
Petco Avon is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Avon have veterinary services?
Yes, Petco Avon has a full-service vet hospital and offers vaccinations for pets.
Is curbside pickup available at Petco Avon?
Yes, Petco Avon offers curbside pickup for eligible products.
Does Petco Avon sell dogs or cats?
No, Petco Avon does not sell dogs or cats but partners with local animal welfare organizations through the Petco Love program to offer pet adoptions.
What payment methods are accepted at Petco Avon?
Petco Avon accepts debit and credit cards as well as mobile NFC payments. Cash is not required.
Is Petco Avon accessible for individuals with disabilities?
Yes, Petco Avon has wheelchair accessible entrances, parking, and restrooms.
What nearby stores can I visit along with Petco Avon?
Nearby stores include Michaels (arts and crafts), Staples (printing and shipping), and New Balance Factory Store (clothing and shoes), perfect for combining your shopping trip.
Are there convenient dining options near Petco Avon?
Yes, nearby dining options include Dunkin' for coffee and donuts, and Subway for quick sandwiches, ideal for a meal before or after your visit.
What nearby services can help me with my automotive needs when visiting Petco Avon?
Nearby automotive services include NTB - National Tire & Battery for repairs and Town Fair Tire for tire services, convenient if you need vehicle care during your trip.