Visit your Auburn Pet Store located at 438 Southbridge St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Numerous customers reported negative experiences with grooming services, including injuries to pets and unprofessional behavior from groomers.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff across various departments, contributing to a positive shopping experience.
Cleanliness and Stock
While some customers praised the cleanliness and organization of the store, others noted issues with cleanliness outside and inconsistent stock levels.
Customer Service
Feedback on customer service was mixed, with some praising the assistance received, while others reported unprofessional behavior and poor communication.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived lack of value for grooming and products.
SM
Sara Mitsuwii
5 days ago
1.0
I brought my dog here for grooming he has always enjoyed being groomed would run towards the groomers and greet them joyfully, when i went to pick him up he was covered in cuts and bruises, he has done a complete 180 where now he is afraid of being groomed. I don't recommend taking your dogs to be groomed here, i will not be returning to this store. I am not sure of her name, but if your dog gets groomed by the girl with red hair do not let them groom your dog. She seemed very sweet and now my dog is terrified of being groomed by anyone. We recently moved out here from another town and never had any problems. Please be mindful of the groomers and do your research not everyone is in it for the dogs they are in it for the money. I am sorry to anyone else who's dog has been abused here, and I really hope they do something about their groomers.
KA
Katie Austin
6 days ago
5.0
Pet friendly store where you can bring your fur babies in, the excitement from our baby girl is everything ❤️
KJ
Kelly Janovsky
Nov 10, 2025
5.0
Awesome store. Clean and well stocked. Kind staff that are happy to help!
LN
Laura N
Nov 7, 2025
5.0
Much cleaner than Shrewsbury! This store is very tidy and small enough to manage properly.
IF
isabel fernandez
Oct 21, 2025
1.0
THIS DOG GROMMING salon is TERRIBLE! They should shut it down. They hurt the dogs! We'll never take our dog there again. They didn't even trim her nails, and look how they left her, yet they still charged the fee. They should close the grooming service.
Does the Petco Auburn location have a vet hospital?
Yes, Petco Auburn has a full-service vet hospital.
Does Petco Auburn offer vaccinations?
Yes, Petco Auburn provides vaccinations.
Does Petco Auburn offer curbside pickup?
Yes, curbside pickup is available at Petco Auburn. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Auburn Petco?
Hamster and guinea pig prices vary by location. Call your Auburn Petco at 5087212241 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Auburn sell dogs?
No, Auburn Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does the Petco Auburn location have a vet hospital?
Yes, Petco Auburn has a full-service vet hospital.
What vaccination services are available at Petco Auburn?
Petco Auburn provides vaccinations for pets to keep them healthy and protected.
Can I order pet supplies online for same-day delivery from Petco Auburn?
Yes, Petco Auburn offers same-day delivery for eligible products.
Is curbside pickup available at Petco Auburn?
Yes, curbside pickup is available at Petco Auburn for eligible products.
What are the operating hours of Petco Auburn?
Petco Auburn is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Auburn sell dogs or cats?
No, Petco Auburn does not sell dogs or cats. However, through the Petco Love program, you can meet pets available for adoption at the store.
What nearby pet-related businesses can I visit when at Petco Auburn?
Near Petco Auburn, you can visit Just Food For Dogs for pet food and Vetco Vaccination Clinic for additional vaccination services.
Are there any nearby places to grab a coffee near Petco Auburn?
Yes, Starbucks is located nearby, making it convenient to enjoy a coffee before or after shopping at Petco Auburn.
Can I find hotel accommodations close to Petco Auburn?
Yes, the La Quinta Inn by Wyndham Auburn Worcester and Comfort Inn Auburn-Worcester hotels are nearby for your convenience.
How can I contact Petco Auburn for inquiries or appointments?
You can call Petco Auburn at +1 508-721-2241 for any questions or to book veterinary appointments online via their reservation URL.