This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Store
Family-owned and operated, Rumford Pet Express is a fourth-generation pet specialty retailer with 90 years of dedication to the well-being of pets and the community. We offer a wide selection of high-quality natural pet foods, treats, toys, and accessories. Our store also hosts puppy training and socialization classes, nail trimming clinics, and adoption events in partnership with local shelters. Our passionate team is specially trained to support pet parents with the lifetime nutritional needs of their fur babies.
Self-Serve Dog Wash Hours
Sunday: 10 am - 4:30 pm
Monday - Friday: 10 am - 6:30 pm
Saturday: 9 am - 5:30 pm
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.