Banfield Pet Hospital

3.8
78 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - South Baton Rouge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
10527 South Mall Dr, South Baton Rouge, LA
70809, United States

Hours

Reviews

3.8
78 reviews
5 stars
43
4 stars
9
3 stars
7
2 stars
2
1 star
17
  • MO
    Madison O'Conner
    Oct 18, 2025
    1.0
    Front desk person was very unprofessional. She barely acknowledged me when i walked up to the desk someone else walked up after me asking her something and she walked away from the desk and went to do something in the back then came back. Never said i’ll be with you guys shortly she just walked off. My pets appointment was at 3:30pm I arrived at banfield at 3:06pm. We were put in a room shortly after. A staff member came in the exam room at 3:58 and took my pet said and said the doctor would examine her. I waited and waited and waited doctor came in the exam room after 5:00pm to say my pet looked good and her surgical scar healed perfectly. This is not our normal location i was very disappointed and will no better returning to this location!!
  • MM
    Miguel Martinez
    Sep 17, 2025
    3.0
    I love this hospital and the care they give to my pet. The only thing I dislike is going in there and droping off my pet and they place me inside a room for a small talk; like I just want to drop off and sign whatever i have to sign and be on my way. i dont care to make small talk. If i have something to tell you about my pet i let you know, i dont need to wait for nonsence. Picking up my pet; same thing like give me the pet I dont care if she was a good pet or not, i dont care to make small talk with the Vet either just give me my pet, i got other places to be, I will pay whatever i have to pay for the service and vaccines or stuff and let me go!!!! Why make me wait because the vet want to tell me the samething she says every 6months i be bringing my pet in. Like i know the drill.... It used to be better back then like 5,6 years ago just drop/pickup and go like bye see you in 6 months.
  • LF
    Lucii Fulton
    Sep 15, 2025
    5.0
    SHANE’S MAMA: Pedigree Siberian Husky Began services at 8 weeks old when I picked him up from the breeder on December 18th! FIRST STOP! He will be 5 this year on October 14th, and remains part of the Banfield family. Outstanding service every time from the Front desk check in to the clinical team! Always patient always informative always friendly and welcoming! I Was completely satisfied after every single visit! I felt like they loved my pet as If he was their own and he was just visiting family. So amazing. I am particular, and I am hard to please, and can be scrutinizing quite often especially about (Odin ‘Shane’)I’ll be the first to tell you. Banfield is the only place I would ever go for my pets care EVER for as long as they turn the lights on and open the door for us. We are pretty close spoiled!
  • CD
    Carmel Drago
    Sep 11, 2025
    4.0
    They forgot to tell me to keep my dog boo so I had to reschedule teeth cleaning. They gave shots needed, cleaned ears & cut nails so that part was excellent.
  • BC
    brittany colson
    Aug 4, 2025
    5.0
    Banfield Pet Hospital on Siegen Lane has truly been a blessing for me and my dogs. From the moment we walked in for our first visit with ROW in 2023, we knew we were in the right hands. The girls at the front desk are always so warm, welcoming, and genuinely kind — they remember us by name and greet our dogs like they are part of their own family. That personal touch means everything. They now know our newest addition, Lilo, by name as well. Dr. Hawthorne is beyond incredible. She has such a calm, gentle way with animals and always takes the time to explain things thoroughly and thoughtfully. You can tell she truly cares — not just about treating symptoms, but about your pet’s overall well-being and quality of life. My dogs actually gets excited to see her, which speaks volumes. We've been through some scary moments lately, and having a team like this makes all the difference. The level of care, empathy, and professionalism they show is unmatched. We never feel rushed, and we always leave feeling heard, informed, and confident that my dog is getting the best care possible. We are so grateful for the Banfield team on Siegen. They’ve earned our complete trust, and we honestly can't imagine going anywhere else. If you want people who will treat your pet with love, skill, and respect — this is the place.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.