Banfield Pet Hospital® - South Baton Rouge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Front desk person was very unprofessional. She barely acknowledged me when i walked up to the desk someone else walked up after me asking her something and she walked away from the desk and went to do something in the back then came back. Never said i’ll be with you guys shortly she just walked off. My pets appointment was at 3:30pm I arrived at banfield at 3:06pm. We were put in a room shortly after. A staff member came in the exam room at 3:58 and took my pet said and said the doctor would examine her. I waited and waited and waited doctor came in the exam room after 5:00pm to say my pet looked good and her surgical scar healed perfectly. This is not our normal location i was very disappointed and will no better returning to this location!!
MM
Miguel Martinez
Sep 17, 2025
3.0
I love this hospital and the care they give to my pet. The only thing I dislike is going in there and droping off my pet and they place me inside a room for a small talk; like I just want to drop off and sign whatever i have to sign and be on my way. i dont care to make small talk. If i have something to tell you about my pet i let you know, i dont need to wait for nonsence. Picking up my pet; same thing like give me the pet I dont care if she was a good pet or not, i dont care to make small talk with the Vet either just give me my pet, i got other places to be, I will pay whatever i have to pay for the service and vaccines or stuff and let me go!!!! Why make me wait because the vet want to tell me the samething she says every 6months i be bringing my pet in. Like i know the drill....
It used to be better back then like 5,6 years ago just drop/pickup and go like bye see you in 6 months.
LF
Lucii Fulton
Sep 15, 2025
5.0
SHANE’S MAMA: Pedigree Siberian Husky Began services at 8 weeks old when I picked him up from the breeder on December 18th! FIRST STOP! He will be 5 this year on October 14th, and remains part of the Banfield family. Outstanding service every time from the Front desk check in to the clinical team! Always patient always informative always friendly and welcoming! I Was completely satisfied after every single visit! I felt like they loved my pet as If he was their own and he was just visiting family. So amazing. I am particular, and I am hard to please, and can be scrutinizing quite often especially about (Odin ‘Shane’)I’ll be the first to tell you. Banfield is the only place I would ever go for my pets care EVER for as long as they turn the lights on and open the door for us. We are pretty close spoiled!
CD
Carmel Drago
Sep 11, 2025
4.0
They forgot to tell me to keep my dog boo so I had to reschedule teeth cleaning. They gave shots needed, cleaned ears & cut nails so that part was excellent.
BC
brittany colson
Aug 4, 2025
5.0
Banfield Pet Hospital on Siegen Lane has truly been a blessing for me and my dogs. From the moment we walked in for our first visit with ROW in 2023, we knew we were in the right hands. The girls at the front desk are always so warm, welcoming, and genuinely kind — they remember us by name and greet our dogs like they are part of their own family. That personal touch means everything. They now know our newest addition, Lilo, by name as well.
Dr. Hawthorne is beyond incredible. She has such a calm, gentle way with animals and always takes the time to explain things thoroughly and thoughtfully. You can tell she truly cares — not just about treating symptoms, but about your pet’s overall well-being and quality of life. My dogs actually gets excited to see her, which speaks volumes.
We've been through some scary moments lately, and having a team like this makes all the difference. The level of care, empathy, and professionalism they show is unmatched. We never feel rushed, and we always leave feeling heard, informed, and confident that my dog is getting the best care possible.
We are so grateful for the Banfield team on Siegen. They’ve earned our complete trust, and we honestly can't imagine going anywhere else. If you want people who will treat your pet with love, skill, and respect — this is the place.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in South Baton Rouge offer?
Banfield Pet Hospital offers a range of veterinary services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
What are the operating hours of Banfield Pet Hospital in South Baton Rouge?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 10:00 AM to 5:00 PM. They are closed on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. They automatically renew annually and are designed to keep pets healthy throughout their life stages.
Can I schedule a virtual visit with Banfield Pet Hospital?
Yes, if you have an Optimum Wellness Plan, you can schedule Virtual Visits to receive quality care from the comfort of your home, saving valuable time.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or app using the provided scheduling links for a convenient booking experience.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure timely and quality care for your pet. Banfield also offers in-room, drop-off, and virtual appointments depending on your needs.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby, you can visit PetSmart for pet grooming and supplies, Trudy's Hallmark Shop for flowers and gifts, and Books-A-Million for books and entertainment to make your visit more convenient and enjoyable.
Where can I find pet grooming services near Banfield Pet Hospital in South Baton Rouge?
PetSmart Grooming, located nearby Banfield, offers pet grooming and other pet services that you might find convenient in the same area.
Are there shopping centers near Banfield Pet Hospital where I can park and shop?
Yes, Siegen Lane Marketplace is a nearby shopping center with parking facilities, offering a variety of stores for your convenience before or after your pet's appointment.