Business Details
About
Pet StorePet supply store
Visit your Lake Charles Pet Store located at 545 West Prien Lake Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
927 reviews
5 stars
581
4 stars
190
3 stars
79
2 stars
28
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and helpful, there were several reports of rude behavior and poor customer service from specific employees.
Product Availability
Customers appreciated the variety of products available, but there were complaints about low inventory and items being out of stock.
Store Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting it was clean and organized, while others reported dirty conditions and poor care for animals.
Customer Experience
Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported negative interactions that led to a decision to shop elsewhere.
Pricing Concerns
Several customers found prices to be high compared to competitors, leading to dissatisfaction with the value offered.
- LDLolli DeSoto-LaCombeNov 13, 20255.0Really enjoy shopping at this location. Employees are friendly and helpful.
- PMPEGGY D MCGINNISNov 10, 20251.0I was dissatisfied with the clerk's refusal to get further advice as to why the 20% off a food purchase notice I had could not be used. Since I buy very large bags of dry Science Diet dog food regularly from ya'll this 20% off would have been very helpful yet she would not honor it. Frustrating!
- BWBrandon WrightOct 29, 20255.0Great staff and great assortment of products based on the needs of your pets.
- MJMitch JohnsonOct 9, 20255.0Good selection. Very helpful staff.
- ALAnne LavergneSep 26, 20255.0Very helpful and friendly, always ha c e the supply I need
Frequently Asked Questions About Petco
Does the Petco Lake Charles location have a vet hospital?
No, Petco Lake Charles does not have a full-service vet hospital.
Does Petco Lake Charles offer vaccinations?
Yes, Petco Lake Charles provides vaccinations.
Does Petco Lake Charles offer curbside pickup?
Yes, curbside pickup is available at Petco Lake Charles. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Lake Charles Petco?
Hamster and guinea pig prices vary by location. Call your Lake Charles Petco at 3374742711 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Lake Charles sell dogs?
No, Lake Charles Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet services does Petco Lake Charles offer?
Petco Lake Charles offers pet care including premium pet foods, expert training, vaccinations, grooming, and more.
Does Petco Lake Charles have a full-service veterinary hospital?
No, Petco Lake Charles does not have a full-service vet hospital.
Can I get my pet vaccinated at Petco Lake Charles?
Yes, vaccination services are available at Petco Lake Charles.
Is curbside pickup available at Petco Lake Charles?
Yes, curbside pickup is available for eligible products at Petco Lake Charles.
What are the store hours for Petco Lake Charles?
Petco is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Lake Charles sell dogs or cats?
No, Petco Lake Charles does not sell dogs or cats, but you can meet adoptable pets through their adoption program.
What payment methods are accepted at Petco Lake Charles?
Petco accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Does Petco Lake Charles have wheelchair accessible entrances and parking?
Yes, Petco Lake Charles has wheelchair accessible entrances, parking, and restrooms.
Which nearby restaurants can I visit before or after shopping at Petco Lake Charles?
Nearby restaurants include Nawal's Kebab House and Grill, Meeks Lounge And Bistro, Cajun Family Kitchen, Fiery Crab Seafood Restaurant And Bar, and Subway.
Are there any nearby mobile phone stores around Petco Lake Charles?
Yes, nearby mobile phone stores include T-Mobile, AT&T Store, Verizon, and Universal Cellular Cell phone repair and accessories.
Where can I find nearby pet-related services near Petco Lake Charles?
Vetco Vaccination Clinic offers pet grooming, training, and other pet services close to Petco Lake Charles.