Petco

4.4
603 reviews

About

Pet StorePet supply storePetco
Visit your Lafayette Pet Store located at 609 Settlers Trace Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
609 Settlers Trace Blvd, Lafayette, LA
70508, United States

Hours

Reviews

4.4
592 reviews
5 stars
403
4 stars
92
3 stars
38
2 stars
23
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported.

Grooming Issues

Several reviews highlighted problems with grooming services, including poor communication and unsatisfactory results.

Pricing Concerns

Customers frequently mentioned that prices were high and expressed frustration over unexpected charges and pricing discrepancies.

Mixed Veterinary Experiences

While some customers had positive experiences with veterinary services, others reported feeling scammed or receiving poor treatment.

Product Availability

The store was generally well-stocked, but some customers noted issues with specific items being out of stock.
  • NS
    Nick Scandaroon
    5 days ago
    5.0
    Very nice people and healthy fish
  • GD
    Gypsy Dawn
    Dec 30, 2025
    1.0
    Horrible experience going to Vetco. The staff there was abusive and humiliating to me and my partner because we could not afford the almost $900. they were attempting to charge us for a simple cough for our dog. We explained that we were not there to treat our rescue dogs heart murmur after just spending over $300 at a vet the previous week. They were bullying me to pay almost 900. and when I refused all the extra treatments the woman at the front become irate and I had to get an assistant store manager to come and make them check me out so I could leave. On my only other visit to Vetco we were kept waiting almost 3 hours for the visit and were extremely rude after I complained of the excessive time. I asked the store manager to View the video recording of the incident. I’m a grandmother of five and have never been treated so abusively by people in a public setting. I’m filing a formal complaint today and asking that the recordings of their store be reviewed. Then on top of it all, they refused to honor their policy and charge me twice as much for the visit.
  • DD
    Dawn
    Dec 22, 2025
    2.0
    I love Petco, especially Von who is the absolute best. She’s warm, helpful whenever I stop by for my cat’s food. But, I recently had a terrible interaction with Peppa (I think she’s new) that did not reflect how I’ve always been treated there.
  • AM
    Alisa Manceaux
    Dec 21, 2025
    5.0
    Everyone is very helpful and knowledgeable.
  • DM
    Davalyn McClain
    Dec 14, 2025
    5.0
    Blake was amazing! Literally chased down all the tiny shrimps to make sure we could have them all and was very helpful! Definitely recommend coming to this petco for fish needs

Frequently Asked Questions About Petco

Does the Petco Lafayette location have a vet hospital?

Yes, Petco Lafayette has a full-service vet hospital.

Does Petco Lafayette offer vaccinations?

Yes, Petco Lafayette provides vaccinations.