Brand Certified
Banfield Pet Hospital
4.3(195 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
5700 Johnston St, Lafayette, LA
70503, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(337) 984-1668
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lafayette provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.3
195 reviews
5 stars
136
4 stars
26
3 stars
8
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, caring, and attentive to both pets and their owners.
Communication Issues
Several reviews highlighted problems with communication, including difficulty reaching staff and lack of follow-up on test results.
Quality of Care
While many customers reported positive experiences with the care their pets received, there were notable complaints about misdiagnoses and inadequate examinations.
Pricing Concerns
Customers expressed frustration over unexpected charges and the perception of being 'nickel and dimed' for services.
Convenience
The location's convenience within PetSmart was frequently mentioned as a positive aspect.
- HDHelen DelcambreDec 3, 20255.0Always great communication- easy to schedule and they take such good care of my pet
- JGJasmine GuidrySep 16, 20255.0I love Banfield and highly recommend them to anyone looking for quality care for their fur babies. The staff is always friendly and helpful. They are extremely knowledgeable and truly seem to care about their patients.
- JWJames WadeSep 16, 20255.0Grooming was really done well.
- KBKayla BufkinSep 15, 20255.0Good experience!
- MMM MooreSep 11, 20251.0I’ve had many bad experiences though the years.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours for Banfield Pet Hospital in Lafayette?
Banfield Pet Hospital in Lafayette is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, they offer urgent care advice during hospital hours and can provide referrals if needed. For emergencies during non-hospital hours, you should contact your local emergency hospital.
What types of preventive pet health care services are available at this hospital?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care with head-to-tail exams, vaccines, early screening diagnostics, dental care, and nutrition consultations. These plans are not insurance but offer discounts on other treatments and automatically renew yearly unless paid in full.
How can I pay for an Optimum Wellness Plan?
You can spread the cost over 12 months via automatic payments from a checking/savings account or credit card, or choose to pay in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan clients to receive care from home.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to receive care at Banfield Pet Hospital in Lafayette.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via their website or mobile app, with links provided for easy access to appointment scheduling services.
What nearby pet-related stores can I visit when coming to Banfield Pet Hospital?
Banfield Pet Hospital is conveniently located near PetSmart, a pet store offering various pet products and services, which can be useful for picking up supplies before or after your visit.
Are there other shopping options near Banfield Pet Hospital?
Yes, near Banfield Pet Hospital you can find several shopping options such as Dollar Tree for discount goods, T.J.Maxx and Stein Mart for department store shopping, and Shoe Carnival for shoes and fashion accessories.
Can I visit any business service providers near Banfield Pet Hospital?
Nearby, you can use services like Office Depot Tech for IT support and electronics repair, Office Depot Print & Copy for printing services, and H&R Block for financial and tax services, which can be convenient if you have other errands to run in the area.
Brand Certified Facts from Banfield Pet Hospital
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