Petco

4.2
717 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Covington Pet Store located at 7303 Pinnacle Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7303 Pinnacle Pkwy, Covington, LA
70433, United States

Hours

Reviews

4.2
709 reviews
5 stars
404
4 stars
165
3 stars
74
2 stars
24
1 star
42

What are people saying?

AI-generated from recent customer reviews

Store Conditions

Multiple reviews highlighted poor cleanliness and maintenance of the store, including dirty tanks and dead fish.

Grooming Services

While some customers praised the grooming staff for their care and professionalism, others reported negative experiences, including injuries to pets and unprofessional behavior.

Customer Service

Feedback on customer service was mixed; while many praised friendly and helpful staff, others reported rudeness and lack of assistance.

Product Availability

Customers appreciated the wide selection of products and the store's ability to stock specific items, although some noted issues with pricing and stock levels.
  • JM
    J McPherson
    2 days ago
    1.0
    Aggressive & stressful fish purchase! Went with our young daughter to purchase her fish, for whom she had saved up her own money. Should have been fun! But "Scott" was threatening & aggressive. Insulting us, saying he couldn't sell fish to a place they'd just go to die. Refused to sell us the fish we'd picked out since we couldn't afford 3 of them. I'm sad for my daughter that she had such a poor experience.
  • AG
    Ava Grace Giagnorio
    Dec 24, 2025
    1.0
    dead fish everywhere in the tanks. One fish was quite literally eating the dead one and the workers don’t seem to care. Don’t come here. Never buy any pets from here because you are just putting another life at risk to go into these horrible conditions.
  • AG
    Ashley Gainey
    Dec 23, 2025
    1.0
    I’m doing this as a warning to all that use the grooming salon. Two days ago the gave my stable poodle an eye ulcer from harsh chemicals and the other eye would have been just as bad had I not gotten her to the vet in time. Zero tolerance for neglect. They did not even show any concern for our Fiona. I would NEVER bring your animal here for grooming.
  • JB
    Josephine Barey
    Dec 9, 2025
    1.0
    “Excuse me, do yall have 50 lb. Bags of dog food”? I asked politely to an employee with short grey hair to which she snapped back and responded, “They are everywhere, don’t you see???”, I proceeded to tell her, no I don’t see them, where are they? And she rudely responded and walked away. Anyways, I purchased a 45 lb bag bag of dog food because she was of no help. Extremely disrespectful and rude.
  • BM
    Bella Marie
    Nov 24, 2025
    5.0
    Brought my new puppy in to get a dog tag, and the ladies in grooming came out and gave her a free nail trim, Awesome staff!

Frequently Asked Questions About Petco

Does the Petco Covington location have a vet hospital?

Yes, Petco Covington has a full-service vet hospital.

Does Petco Covington offer vaccinations?

Yes, Petco Covington provides vaccinations.