Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
229 reviews
5 stars
174
4 stars
17
3 stars
13
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Care
Customers consistently praised the staff for being friendly, caring, and knowledgeable, treating pets with love and compassion.
Service Issues
Several reviews highlighted issues with appointment scheduling, long wait times, and lack of communication regarding services and costs.
Pricing Concerns
Many customers expressed dissatisfaction with the pricing of services, feeling they were too high or not transparent.
Mixed Experiences
While many customers had positive experiences, some reported negative incidents that affected their overall satisfaction with the service.
- AIAva IngrahamDec 4, 20255.0Everyone’s both caring and knowledgeable
- TSTina SullivanSep 15, 20255.0Always great customer service and they treat my fur baby as it's there own.
- VDVeronica DotsonSep 15, 20251.0I brought my puppy in for DNA. I was charged and billed for that. I never gotten results but still was getting billed . Terrible service great people tho.
- TBTempest BryanSep 15, 20255.0Chewy has been with them since he was born. They take excellent care of my baby and you can tell they truly love him. I wouldn’t want anyone else treating my baby because he loves them too.
- RCRhonda CombsSep 15, 20255.0They are always good with all my fur babies
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Bossier City?
Banfield Pet Hospital in Bossier City is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not provide emergency care. During hospital hours, you can call them for urgent care advice or referrals. Outside hours, please contact your local emergency hospital.
What preventive care services are offered at Banfield Pet Hospital?
Banfield offers a variety of preventive pet health services such as vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care services like exams, vaccines, early screening diagnostics, nutritional consultations, and dental care to keep pets healthy year-round.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawal from a bank account or credit card, or pay in full at enrollment to manage your pet care budget effectively.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you and your pet visit together, drop-off appointments for pet care while you wait, and virtual visits through the Optimum Wellness Plan.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for veterinary services to ensure proper care and scheduling.
Is Banfield Pet Hospital located near any pet stores or grooming services?
Yes, Banfield Pet Hospital is near PetSmart, which offers pet grooming and pet store services, making it convenient to combine your pet care visits.
What dining options are available near Banfield Pet Hospital in Bossier City?
Nearby dining options include Another Broken Egg Cafe for breakfast and brunch, Chick-fil-A for fast food, and Smoothie King for health-focused meals and beverages.
Are there any healthcare or medical facilities near Banfield Pet Hospital?
Yes, CHRISTUS Trinity Clinic, offering internal medicine and general health services, is located nearby, providing additional health care options.