Petco

4.2
589 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Baton Rouge Pet Store located at 3535 Perkins Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3535 Perkins Rd, Baton Rouge, LA
70808-2262, United States

Hours

Reviews

4.2
584 reviews
5 stars
367
4 stars
101
3 stars
43
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly and helpful, there were several reports of rude or unhelpful employees, particularly in the grooming department.

Grooming Issues

Numerous reviews highlighted significant problems with the grooming services, including poor handling of pets, incorrect grooming requests, and lack of communication.

Animal Care Concerns

Several customers expressed serious concerns about the living conditions of animals in the store, citing overcrowding and unsanitary environments.

Store Organization

Customers noted issues with store organization, including cluttered aisles and difficulty finding products, although some appreciated the cleanliness of the store.

Customer Service

Mixed feedback on customer service; while some had positive experiences, others reported long wait times and unresponsive staff.
  • MH
    Marc H
    Dec 20, 2025
    5.0
    Great atmosphere for all
  • CD
    Candy Dowling
    Dec 4, 2025
    3.0
    I come to this particular Petco because it is convenient for me. But most of the time there are boxes piled in the isles making it hard to maneuver around and find things. The staff on the floor at my last visit was friendly and helpful, but the check-out person was not very friendly and left 1 of my items out of my bag.
  • DF
    Daisy Flores
    Nov 30, 2025
    5.0
    Dr. Jensen, Ash and Kiara are amazing , caring, informative and I wouldn't take my fur babies anywhere else.
  • YG
    yupeng gao
    Nov 4, 2025
    1.0
    I was here just help friends to look after her kid here. One stuff came to me and yelling at me said I couldn’t buy anything from this store and trying to touch me. She made the little girl cried. I did not even know what happened and what’s going on, she stared to try pushing me away from the shelf. When the police came and asked her to apologize, she rolled her eyes and said “ok, I’m sorry”. All because I am Asian. The store manager did not even showed up this whole time. Will never come back again.
  • MF
    Meghan Fruge
    Oct 31, 2025
    3.0
    I bought things that were supposed to be on sale but got no discount. Cashier asked if I wanted to use my rewards, I said yes, and it took one penny off my total owed.

Frequently Asked Questions About Petco

Does the Petco Arcadian location have a vet hospital?

Yes, Petco Arcadian has a full-service vet hospital.

Does Petco Arcadian offer vaccinations?

Yes, Petco Arcadian provides vaccinations.