Petco

4.2
758 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Alexandria Pet Store located at 1438 Macarthur Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1438 Macarthur Dr, Alexandria, LA
71301, United States

Hours

Reviews

4.2
750 reviews
5 stars
452
4 stars
140
3 stars
69
2 stars
27
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, helpful, and knowledgeable about products and services.

Grooming Services

Mixed reviews on grooming services; while some customers had positive experiences, others reported issues with service quality and staff behavior.

Store Conditions

Concerns were raised about the cleanliness and maintenance of the store, particularly regarding fish tanks and overall organization.

Product Availability

Customers appreciated the variety of products available, but some noted instances of out-of-stock items.

Pricing Concerns

Several reviews mentioned high prices and unexpected fees, leading to dissatisfaction among some customers.
  • SS
    Shell SJ
    Dec 26, 2025
    5.0
    Stuart & the staff here are always helpful. This is by far my favorite Petco to shop!
  • CR
    courtney richter
    Dec 23, 2025
    5.0
    Toney was very personable! Much appreciated!
  • MM
    Mary Marshall
    Dec 5, 2025
    5.0
    Everyone is always so polite and helpful, that's why I always shop at petco for dog food, toys, jerseys, and winter gear! Appreciate all the employees at Alexandria,LA store very courteous and helpful.
  • TW
    Tiffany Worley
    Nov 27, 2025
    5.0
    Friendly staff and they had both wet cat foods I needed.
  • JJ
    Jojo
    Nov 23, 2025
    3.0
    They have most of what you'll need for a variety of pets. Even several unusual or exotic pets. Prices are high, but they occasionally run sales which is always nice. While the staff is usually friendly and some know a lot, they aren't necessarily fully knowledgeable about all of the animals. Oftentimes you as the pet owner will know more about the proper care of your animals. Particularly if you have an exotic pet. Animals in the store are usually in okay conditions, although sometimes things slide by unnoticed due to unknowledgeable/inexperienced staff. (Snake mites, etc.) But you really only have this or Petsmart, and usually I would prefer to go here. So take that for what its worth.

Frequently Asked Questions About Petco

Does the Petco Alexandria location have a vet hospital?

Yes, Petco Alexandria has a full-service vet hospital.

Does Petco Alexandria offer vaccinations?

Yes, Petco Alexandria provides vaccinations.